# OneAgent

> Business

Canonical page: [https://chrome-stats.com/d/id1126324278](https://chrome-stats.com/d/id1126324278)

## Overview

- **ID:** `id1126324278`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Collab
- **Category:** Business
- **Version:** 2.5.4.4
- **Last updated:** 2017-01-09
- **First published:** 2016-07-11
- **Size:** 2.03 MB
- **Data as of:** 2026-09-06
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/oneagent/id1126324278)
- **Website:** [http://collab.com](http://collab.com/)

## Description

OneAgent is Collab’s agent application for the OneContact contact centre available on a mobile device. With the OneAgent, agents are able to pick up calls that were directed from the IVR, transfer/conference them, sign in to multiple services or instances and even use it to insert data in the Agent Script! With OneAgent you can handle various types of inbound/outbound interactions such as voice, mail, social media and IM.

## Rankings

- #1,768,164 — Overall

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1126324278)