# Tucson Electric Power

> TEP

Canonical page: [https://chrome-stats.com/d/id1113722030](https://chrome-stats.com/d/id1113722030)

## Overview

- **ID:** `id1113722030`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** UNS Energy
- **Category:** Utilities
- **Rating:** 2.20 / 5 (130 ratings)
- **Version:** 4.1.2
- **Last updated:** 2026-08-12
- **First published:** 2016-09-03
- **Size:** 18 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/tucson-electric-power/id1113722030)
- **Privacy policy:** [https://www.tep.com/privacy/](https://www.tep.com/privacy/)

## Description

The Tucson Electric Power mobile app makes it easy to manage your account anywhere at any time. You can check your account balance, pay your bill, review your hourly, daily and monthly energy usage, see the local weather and learn new ways to save energy.

You also can report a power outage, learn about local outages and sign up to receive alerts about service interruptions that affect your home or business. Your mobile carrier's data rates may apply.

## Rankings

- #161,612 — Overall

## Review summary

User reviews show a largely negative sentiment about the Tucson Electric Power iOS app. The most common problems are login/authentication failures and sign-up friction, frequent crashes or long loading times, and unreliable billing/payments within the app (especially lack of card payments, delays, or unexpected charges). Other frequent complaints include a clunky, outdated UX with non-functional links, inability to copy/paste passwords, and missing features like chat support. Some users report positives like easy outage maps and viewing usage, but reliability and UX need substantial improvement.

### Pros

- Outage tracking map is easy to use and provides visibility into outages.
- Easy to view daily usage details and monitor your account balance/essential info.
- Face ID sign-in is a convenient authentication option.
- App provides access to essential account information and balance.

### Cons

- Frequent login/authentication issues and sign-up problems (credentials not recognized, account creation errors).
- Frequent stability issues: the app crashes, won't open, or shows long loading times.
- Billing/payments problems within the app: card payments often not accepted, processing delays, or unexpected charges.
- Sign-up/registration friction: address verification and inability to use account number for sign-up.
- Poor UX and navigation: broken links, non-clickable phone numbers, passwords not pasteable or copyable.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1113722030)