# GoModesto!

> Productivity

Canonical page: [https://chrome-stats.com/d/id1111711880](https://chrome-stats.com/d/id1111711880)

## Overview

- **ID:** `id1111711880`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** MODESTO, CITY OF (INC)
- **Category:** Productivity
- **Rating:** 3.10 / 5 (32 ratings)
- **Version:** 4.3.3170
- **Last updated:** 2026-07-15
- **First published:** 2016-05-24
- **Size:** 26 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/gomodesto/id1111711880)
- **Website:** [https://support.rocksolid.com/hc/en-us/articles/16797721566747-How-do-I-contact-Support-OneView-E-E](https://support.rocksolid.com/hc/en-us/articles/16797721566747-How-do-I-contact-Support-OneView-E-E)
- **Privacy policy:** [https://modestoca.citysourced.com/privacy](https://modestoca.citysourced.com/privacy)

## Description

GoModesto! is a communication tool that allows residents of the City to easily connect with government services. It helps residents by expediting service requests, instantly routing them to the appropriate department. And it helps City staff better understand customer needs. This intuitive, on-the-go reporting tool is easy to use for paying bills or reporting issues (flooding, street lights out, broken playground equipment in parks, fallen limbs, illegal dumping, vandalism, tagging and more). GIS mapping shows staff where the service request is needed for quick and efficient resolution and notifies you once the job is done. Receive special announcements and government information in emergency situations, register for a National Night Out party, recreation class or find your neighborhood watch group all in one place. GoModesto!

## Rankings

- #241,185 — Overall

## Review summary

GoModesto! is praised for ease of use and effective reporting with updates, including bill payment and quick city responses in some cases. But recurring crashes, login and connectivity problems, and navigation changes after updates hurt reliability. City responsiveness varies and some users report poor follow-up. The app shows promise but stability and support gaps limit its overall value.

### Pros

- Easy to navigate and user-friendly.
- Fast responses and updates when issues are reported, including notifications on escalations.
- Ability to pay bills and stay updated on city issues within the app.
- Past reports (potholes, trash, graffiti) were fixed quickly in some cases.
- Overall works well and the city is quick to respond in many instances.

### Cons

- Frequent crashes and overall unreliability, including launch crashes.
- Login and password reset issues that prevent re-entry after logout.
- Connectivity problems and 'no connection' errors requiring reinstall.
- Recent updates made navigation harder and less intuitive.
- Inconsistent city/official responses and lack of clear contact information.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1111711880)