# Access Services

> Travel

Canonical page: [https://chrome-stats.com/d/id1111540411](https://chrome-stats.com/d/id1111540411)

## Overview

- **ID:** `id1111540411`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Access Services
- **Category:** Travel
- **Rating:** 3.10 / 5 (163 ratings)
- **Version:** 1.3.58
- **Last updated:** 2026-06-14
- **First published:** 2016-05-10
- **Size:** 56 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/access-services/id1111540411)
- **Privacy policy:** [https://accessla.org/about\_us/privacy\_policy.html](https://accessla.org/about_us/privacy_policy.html)

## Description

Access Services streamlines ride management with Where's My Ride. With a tap, you can see reservation status, track your vehicle in real time, and view a live ETA. You can confirm trips, share your ride experience, and rate your driver and vehicle to help improve the service.

For assistance with registration, using the app, or reporting issues, contact the WMR help desk at 213.270.6099 or email wmr@accessla.org.

## Rankings

- #131,196 — Overall
- #66 — free access

## Review summary

Users appreciate scheduling and tracking features like real-time location, ETA, and arrival alerts when the app works, but persistent server outages, login issues, crashes, and delayed or inaccurate tracking dominate reviews and undermine reliability.

### Pros

- Real-time driver tracking and ETA with location updates.
- Ability to view scheduled pickup times and upcoming trips.
- Arrival alerts (phone/SMS) and the option to rate rides and drivers.
- Convenience when the app is functioning properly.

### Cons

- Frequent server outages and 'server not available' errors that render the app unusable for long periods.
- Laggy performance, crashes, and slow loading.
- Login/authentication problems, including inability to log in or reset passwords.
- Inaccurate or delayed driver location/ETA, making tracking unreliable.
- Cancellation issues and ride-management problems caused by server errors.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1111540411)