# PGC311

> Utilities

Canonical page: [https://chrome-stats.com/d/id1111359809](https://chrome-stats.com/d/id1111359809)

## Overview

- **ID:** `id1111359809`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Prince George's County Govt.
- **Category:** Utilities
- **Rating:** 1.40 / 5 (32 ratings)
- **Version:** 7.0.3
- **Last updated:** 2026-09-02
- **First published:** 2016-09-06
- **Size:** 52 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/pgc311/id1111359809)
- **Privacy policy:** [http://www.princegeorgescountymd.gov/1815/Privacy-Statement](http://www.princegeorgescountymd.gov/1815/Privacy-Statement)

## Description

Prince George’s County 311 Call Center Operation provides a one-stop service experience for constituents, residents and visitors searching for county services, numbers, and information.

## Rankings

- #336,941 — Overall

## Review summary

The PGC311 app is plagued by reliability problems with persistent submission errors and missing critical features like bulk trash pickup. Support channels are often inaccessible, and some functions such as photo uploads and navigation are broken. A few positives exist, including multiple service options, a service request history, location autofill, and an FAQ. Overall, reliability and support need urgent fixes.

### Pros

- Multiple service categories available in the app (bulk trash, dumping reports, etc).
- Service request history/status tracking in-app.
- Location auto-fill to simplify submissions.
- FAQ and information sections are available.

### Cons

- Persistent submission errors preventing service requests: repeated messages that the 311 service is not reachable.
- Missing or nonfunctional features such as bulk trash pickup.
- Broken or unavailable support channels: no easy way to contact developers, app store links not working, and support site may exist.
- Photo upload/attachment feature stopped working.
- Navigation and usability issues within the app, such as the home/back flow not returning to the request screen after reading information.

## Similar extensions and apps

- [CityofPG](https://chrome-stats.com/d/id1448190679) — 1.60 / 5
- [PRINCE WILLIAM COUNTY 311](https://chrome-stats.com/d/id6738577393) — 5.00 / 5
- [DC311](https://chrome-stats.com/d/id966327559) — 1.30 / 5
- [MyPGCC](https://chrome-stats.com/d/id6608964553) — 5.00 / 5
- [PGH311](https://chrome-stats.com/d/id6733227175) — 1.80 / 5
- [PGX-Prince George’s Experience](https://chrome-stats.com/d/id6760808720) — 5.00 / 5
- [PGCC Mobile](https://chrome-stats.com/d/id894032536) — 1.40 / 5
- [DC Dept. App](https://chrome-stats.com/d/id1467336501) — 1.00 / 5
- [Baltimore City 311](https://chrome-stats.com/d/id1419786875) — 2.30 / 5
- [PGCTrip App](https://chrome-stats.com/d/id991795084) — 4.30 / 5
- [Prince George’s PD](https://chrome-stats.com/d/id1609513488)
- [DP 311](https://chrome-stats.com/d/id1155571276) — 2.60 / 5

---

Source: [Chrome-Stats](https://chrome-stats.com/d/id1111359809)