# my NOS

> Utilities

Canonical page: [https://chrome-stats.com/d/id1105930725](https://chrome-stats.com/d/id1105930725)

## Overview

- **ID:** `id1105930725`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** NOS Comunicacoes, S.A.
- **Category:** Utilities
- **Rating:** 4.20 / 5 (272 ratings)
- **Version:** 30.458
- **Last updated:** 2026-08-17
- **First published:** 2016-05-30
- **Size:** 56 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/my-nos/id1105930725)
- **Website:** [https://www.nos.pt/particulares/areadecliente/Paginas/default.aspx](https://www.nos.pt/particulares/areadecliente/Paginas/default.aspx)
- **Privacy policy:** [http://www.nos.pt/particulares/outros/termos-e-condicoes/Pages/area-de-cliente.aspx](http://www.nos.pt/particulares/outros/termos-e-condicoes/Pages/area-de-cliente.aspx)

## Description

A minha NOS é a sua assistente pessoal para a NOS, desenhada para facilitar a gestão da sua relação com a NOS, com uma navegação renovada e acessível.

A my NOS oferece recursos como consultar faturas e efetuar pagamentos, monitorizar o consumo de dados, minutos e SMS, verificar saldo e recarregar o telemóvel, analisar o detalhe das comunicações e gerenciar pacotes de internet, aceder a informações da conta e serviços, atualizar contactos e aproveitar vantagens exclusivas com o Cartão NOS. Faça login com NOS ID ou registe-se na aplicação; o acesso não consome dados móveis.

## Rankings

- #96,545 — Overall

## Review summary

Users consistently complain about language localization, startup failures, and confusing navigation. They report the app opening to a white screen, slow performance, and a cluttered UI. Accessing the NOS Card and completing sign-up is awkward, with hidden menus and multi-step processes. Support is criticized for weak assistance and unclear billing, including roaming charges. Overall, the app needs English support, reliable startup, simpler navigation, and better customer service.

### Cons

- Missing English language support and language toggle; app not in English as claimed
- App often opens to a white screen or crashes on startup
- Sign-up flow and locating/accessing the NOS Card is confusing and requires multiple steps
- Poor performance and outdated, confusing user interface with small font and nested menus
- Inadequate customer support and unclear billing/charges; poor international support

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1105930725)