# South Western Railway

> Train tickets & travel updates

Canonical page: [https://chrome-stats.com/d/id1104215511](https://chrome-stats.com/d/id1104215511)

## Overview

- **ID:** `id1104215511`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** First MTR South Western Trains Limited
- **Category:** Travel
- **Rating:** 4.60 / 5 (1,253 ratings)
- **Version:** 5.1.0
- **Last updated:** 2026-09-03
- **First published:** 2016-06-03
- **Size:** 133 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/south-western-railway/id1104215511)
- **Website:** [https://www.southwesternrailway.com](https://www.southwesternrailway.com/)
- **Privacy policy:** [https://www.southwesternrailway.com/privacy-policy](https://www.southwesternrailway.com/privacy-policy)

## Description

The official South Western Railway (SWR) Chrome extension helps you check live train times, buy UK train tickets, and manage journeys across the UK (excludes Northern Ireland). Enjoy no booking fees, save with Advance fares, and earn rewards on direct SWR purchases. E-tickets can be stored in your phone wallet for easy access.

Live features include checking departures and arrivals, viewing platform details, saving frequent journeys, and seeing onboard facilities and crowd levels. Sign in to purchase tickets and take advantage of the price promise if you find a cheaper SWR fare.

## Rankings

- #50,141 — Overall

## Review summary

User reviews consistently report reliability issues with the South Western Railway iOS app. Key recurring problems include sign-in failures after updates, UK-only operation, and vague technical errors. Tickets often don't appear promptly in the app, and Wallet integration is absent. Some users rely on email PDFs for ticket access. Many prefer using the website or other apps due to usability and performance concerns. Overall, the app needs significant improvements in login reliability, cross-border support, and ticket handling.

### Pros

- No charge for buying tickets
- Email-delivered ticket PDFs arrive promptly for scanning

### Cons

- Persistent sign-in failures and login loops after updates or password changes
- App largely unusable outside the UK; UK-only functionality
- Intermittent reliability with vague technical error messages
- Tickets take a long time to appear in the app and there is no Apple Wallet integration
- Website is often preferred; users seek alternatives due to poor app usability

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1104215511)