# Sutter Health My Health Online

> Medical

Canonical page: [https://chrome-stats.com/d/id1103892054](https://chrome-stats.com/d/id1103892054)

## Overview

- **ID:** `id1103892054`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Sutter Health
- **Category:** Medical
- **Rating:** 4.50 / 5 (16,833 ratings)
- **Version:** 11.7.2
- **Last updated:** 2026-04-22
- **First published:** 2016-05-07
- **Size:** 182 MB
- **Data as of:** 2026-09-08
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/sutter-health-my-health-online/id1103892054)
- **Website:** [https://www.sutterhealth.org/patient-resources/my-health-online](https://www.sutterhealth.org/patient-resources/my-health-online)
- **Privacy policy:** [https://www.sutterhealth.org/myhealthonline/privacy-policy](https://www.sutterhealth.org/myhealthonline/privacy-policy)

## Description

Sutter Health My Health Online provides mobile access to your patient portal, letting you securely message your doctor and care team, review test results, request prescription refills, and schedule or manage appointments. You can also book same-day video visits, view and pay bills, and review your immunization history and medications from your device. Family health information is available through proxy access, and pilots can integrate Apple HealthKit data into the medical record via the app.

To use the app, you’ll need an active My Health Online account. If you don’t have one, sign up here: https://myhealthonline.sutterhealth.org/MHO/app/activation. For more information, visit the FAQs: https://www.sutterhealth.org/patient-resources/my-health-online/help-center. If you need help, select Contact Support within the app.

## Rankings

- #13,296 — Overall

## Review summary

Users broadly find Sutter Health My Health Online useful for managing appointments and accessing records, with many praising reminders, easy scheduling, and quick access to notes, tests, and co-pays. The app is also valued for helping caregivers coordinate care and communicate with providers. However, recurring issues include glitches, appointment availability challenges, test result visibility problems, confusing UI, and messaging limitations, which degrade the experience across multiple reviews.

### Pros

- Easy appointment management with reminders and notifications.
- Helpful for caregivers to talk with doctors, obtain prescriptions, and schedule appointments.
- Fast, easy access to health information, visit summaries, test results, and the ability to pay co-pays.
- The app has improved over time and generally increases ease of use and functionality.
- Supports completing healthcare tasks within the app, making it customer-friendly.

### Cons

- Frequent glitches and reliability issues, including freezing and messages not sending.
- Difficulty finding or booking available appointment slots via the app; often requires calling the office.
- Lab/test results timing and visibility are unreliable (results may not appear or be posted before review).
- Poor UI/UX and navigation, making it hard to locate past appointments or key information.
- Unreliable messaging features and limitations (no attachments, inconsistent notifications).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1103892054)