# Asurion Photos

> Photo Storage Sharing & Backup

Canonical page: [https://chrome-stats.com/d/id1102912980](https://chrome-stats.com/d/id1102912980)

## Overview

- **ID:** `id1102912980`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Asurion Mobile Applications Inc
- **Category:** Photo & Video
- **Rating:** 4.80 / 5 (6,283 ratings)
- **Version:** 1.10.48
- **Last updated:** 2026-09-26
- **First published:** 2016-09-12
- **Size:** 103 MB
- **Data as of:** 2026-09-27
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/asurion-photos/id1102912980)
- **Website:** [https://photos.asurion.com](https://photos.asurion.com/)
- **Privacy policy:** [https://www.asurion.com/privacy-policy/](https://www.asurion.com/privacy-policy/)

## Description

**Asurion Photos** automatically backs up photos and videos to secure cloud storage in their original quality. Protect memories from device loss, upgrades, or limited storage, then access and restore them whenever needed. Cellular backup keeps uploads running without Wi-Fi, while fast upload speeds and simple cleanup tools help free space on your iPhone or iPad.

Eligible AT&T Protección+, Liberty Smart Protect Mobile, Cox Mobile Protection Plan, Asurion Home+, and Asurion Phone Care customers can receive unlimited original-quality storage. Other customers get 5 GB free. Advanced encryption, no third-party advertising, and a privacy-focused approach help keep personal memories protected.

## Rankings

- #22,724 — Overall
- #11 — tabs backup & restore

## Review summary

Users find Asurion Photos useful for backing up memories and uploading, but reliability is a major issue. Crashes, slowness, and backup failures hamper use, and some report data loss after updates. Storage terms are seen as misleading, with limits and paid upsells. Customer support is often unresponsive, and account access can be problematic. Additionally, UX gaps like lack of date-based search contribute to frustration. Overall, stability, data integrity, clearer storage terms, better support, and improved UX are the top needs.

### Pros

- Useful for backing up photos across devices.
- Easy to upload photos.
- Keeps memories safe with backup/storage.
- Offers many photo management options.

### Cons

- Frequent crashes, freezes, and very slow performance during backup/optimization.
- Data loss or backups failing to work (updates causing loss, inability to back up or download photos).
- Misleading or restrictive storage terms (promoted as unlimited storage but actual limits like 5GB unless paid).
- Poor customer support with long waits and unresponsive help.
- Sign-in friction and account access problems plus missing useful features (e.g., date-based search).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1102912980)