# ICEnergy

> Utilities

Canonical page: [https://chrome-stats.com/d/id1102305427](https://chrome-stats.com/d/id1102305427)

## Overview

- **ID:** `id1102305427`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Inter-County Energy
- **Category:** Utilities
- **Rating:** 1.40 / 5 (34 ratings)
- **Version:** 1.637.0039
- **Last updated:** 2023-08-09
- **First published:** 2016-04-15
- **Size:** 106 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/icenergy/id1102305427)
- **Privacy policy:** [https://ebilling.intercountyenergy.net/privacy-policy.html](https://ebilling.intercountyenergy.net/privacy-policy.html)

## Description

Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications, and more. Nearly everything you can do from our web portal can now be handled instantly whether you’re at home, at work, or on the go.

## Rankings

- #327,127 — Overall

## Review summary

User feedback shows ICEnergy used to be reliable for paying bills and viewing account info, but widespread stability issues have emerged. The most mentioned problems are launch crashes, errors retrieving app data or settings, and login failures, with many reports tied to post-update periods (notably since August). As a result, users struggle to pay bills or access billing history via the app and are forced to use the website or other methods.

### Pros

- Allows bill payment directly in the app.
- Lets users view payment history and account information when it works.
- Offers outage reporting within the app.
- Historically stable and reliable for a long period.

### Cons

- App frequently won’t open or crashes on launch.
- Frequent errors retrieving app data/settings (e.g., "error while getting App settings data").
- Login/authentication problems, including invalid credentials or login failures.
- Update-induced instability (issues after August updates).
- Inability to pay bills or access billing history due to app failures.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1102305427)