# myHughesnet (Mobile)

> Utilities

Canonical page: [https://chrome-stats.com/d/id1097579916](https://chrome-stats.com/d/id1097579916)

## Overview

- **ID:** `id1097579916`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Hughes
- **Category:** Utilities
- **Rating:** 1.70 / 5 (129 ratings)
- **Version:** 7.4.5
- **Last updated:** 2026-05-07
- **First published:** 2016-11-08
- **Size:** 49 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/myhughesnet-mobile/id1097579916)
- **Website:** [http://www.hughesnet.com/](http://www.hughesnet.com/)
- **Privacy policy:** [http://legal.hughesnet.com/SubscriberPolicies.cfm](http://legal.hughesnet.com/SubscriberPolicies.cfm)

## Description

Managing your Hughesnet account is easier on the go with the myHughesnet Mobile extension. Monitor data usage, pay bills, and run a Wi‑Fi speed test from anywhere, while receiving alerts and notifications for billing reminders, service messages, and usage updates.

This release adds expanded support articles and FAQs, plus UI improvements and security/privacy updates to keep your account secure and up to date, along with general bug fixes.

## Rankings

- #178,837 — Overall

## Review summary

User reviews for myHughesnet (Mobile) are largely negative. Recurrent issues focus on data caps and token-based throttling under “unlimited” claims, frequent billing increases and hidden fees, and steep cancellation penalties. Speed is often slow with outages, and weather can worsen service. The mobile app is frequently glitchy, with problematic chat support. A few users note decent multi-device streaming and helpful installation staff, but these positives are far outweighed by the broad complaints about pricing, reliability, and app/support problems.

### Pros

- Multi-device streaming capability: users report being able to stream on 2–3 TVs and even game while others are using the connection.
- Installation/tech support is sometimes helpful and responsive in certain cases.

### Cons

- Data caps/throttling with token system: unlimited data promises are not truly unlimited, with high-speed data limited and tokens costing extra and lasting short periods.
- Billing and price issues: frequent price increases, charges that appear random or higher than quoted, and hefty cancellation penalties (e.g., $400) along with long lock-in contracts.
- Reliability and performance problems: slow, unstable speeds with high latency, outages, and weather-related interruptions.
- App and support quality problems: buggy mobile app, chat glitches/disconnections, and reportedly rude or unhelpful customer support.
- Contract terms and penalties: long-term contracts (2-year) and costly cancellation requirements.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1097579916)