# Trax Retail

> Business

Canonical page: [https://chrome-stats.com/d/id1092946346](https://chrome-stats.com/d/id1092946346)

## Overview

- **ID:** `id1092946346`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Trax Image Recognition
- **Category:** Business
- **Rating:** 4.30 / 5 (2,084 ratings)
- **Version:** 1.62.0
- **Last updated:** 2026-09-14
- **First published:** 2016-07-24
- **Size:** 69 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/trax-retail/id1092946346)
- **Website:** [http://www.traxretail.com/](http://www.traxretail.com/)
- **Privacy policy:** [http://www.traxretail.com/privacy-policy/](http://www.traxretail.com/privacy-policy/)

## Description

Trax Retail Execution enables manufacturers and retailers to gain unprecedented control over in-store execution. The mobile app uses computer vision to capture high-quality shelf images, uploads to the Trax cloud, and returns actionable, real-time reports with suggested corrective actions to take in-store. It helps reduce manual audits and maximize sales at the point of sale with robust reporting features.

Key capabilities include distribution, share of shelf, out-of-stocks, promotional presence, planogram compliance, and customizable reports for field users and supervisors. Additional features cover automated KPI calculations, task prioritization, gap/opportunity reporting, role-based task lists, targeted surveys, geo-located imagery, historical data, and offline reporting.

## Rankings

- #41,097 — Overall

## Review summary

Reviews depict Trax Retail as a useful auditing tool that many users rely on, but plagued by reliability issues on iOS: frequent crashes, freezes, slow startup and lag during scanning, and login/authentication problems. Users also report camera capture challenges in tight aisles, difficulty capturing full displays, retakes, and requests for a front-facing camera. The UI is described as confusing and hard to navigate with a lack of task organization. Overall, the app is useful but unstable and frustrating to use in real-world stores.

### Pros

- Useful tool for store audits and photo capture
- Easy to perform basic tasks in the app
- Provides a straightforward photo capture process when it runs

### Cons

- Frequent crashes and freezes, including after updates
- Slow performance and long loading times
- Authentication problems requiring password resets and repeated logins
- Camera capture issues in tight aisles, including difficult angles and retakes, and lag when taking photos
- Poor navigation and lack of clear organization, with confusing UI

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1092946346)