# MySVEC

> Utilities

Canonical page: [https://chrome-stats.com/d/id1088905795](https://chrome-stats.com/d/id1088905795)

## Overview

- **ID:** `id1088905795`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** dataVoice International
- **Category:** Utilities
- **Rating:** 1.90 / 5 (67 ratings)
- **Version:** 2.7.0
- **Last updated:** 2026-03-19
- **First published:** 2016-03-21
- **Size:** 41 MB
- **Data as of:** 2026-09-26
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/mysvec/id1088905795)
- **Privacy policy:** [https://www.freeprivacypolicy.com/privacy/view/4651d43b72c769ed6e93f44fb0a52f88](https://www.freeprivacypolicy.com/privacy/view/4651d43b72c769ed6e93f44fb0a52f88)

## Description

MySVEC is the official mobile app for Shenandoah Valley Electric Cooperative, built for SVEC member-owners to access services quickly and securely. From paying bills to reporting outages and receiving outage restoration updates, this app puts essential energy services at your fingertips.

With features like an outage map, direct contact options by phone or email, and reminders during severe weather, MySVEC complements SVEC’s website and social channels. It reinforces SVEC’s commitment to being a connected, equal opportunity provider and employee-friendly service for its member-owners.

## Rankings

- #219,320 — Overall

## Review summary

Many reviews center on reliability woes after updates: the app often won’t load (blank screens), login/pay issues prevent bill payments, and the app is prone to glitches or crashes. Compatibility problems with newer iOS versions/devices exacerbate the situation, and even when accessible, bill details/usage aren’t reliably viewable. Overall, the app’s reliability and mobile usability are the primary concerns, with few clearly repeated positive notes.

### Cons

- App frequently won’t load or displays a blank/white screen after updates (load failures reported across iPhone models and iOS versions).
- Login/bill-pay failures: users cannot sign in to pay bills, with errors such as 'Access To Outage Server Cannot Be Granted At This Time.'
- Frequent glitches and instability: constant glitches, flickering, crashes, and unresponsive behavior.
- Compatibility issues with newer iOS versions/devices: updated iPhones and OS versions cause the app to stop working (including older devices like iPhone SE and newer models).
- Inability to view bill details or usage or a poor mobile experience: basic bill info may appear but detailed usage is missing, and the mobile site/app is not consistently usable.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1088905795)