# Crisp

> Chat with your customers

Canonical page: [https://chrome-stats.com/d/id1085770229](https://chrome-stats.com/d/id1085770229)

## Overview

- **ID:** `id1085770229`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Crisp IM SARL
- **Category:** Business
- **Rating:** 4.40 / 5 (520 ratings)
- **Version:** 6.9.1
- **Last updated:** 2026-09-10
- **First published:** 2016-02-25
- **Size:** 87 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/crisp/id1085770229)
- **Website:** [https://crisp.chat/](https://crisp.chat/)
- **Privacy policy:** [https://crisp.chat/privacy/](https://crisp.chat/privacy/)

## Description

### Crisp: Mobile, multi-channel shared inbox

Crisp Team Inbox is a powerful multi-channel helpdesk that fits in your pocket. Join over 300,000 businesses worldwide. It’s the only shared inbox mobile app that integrates a rich set of features in one pocketable solution.

Designed for mobile, Crisp lets teams manage a single inbox on the go. From help articles and shortcuts to private notes and audio/video calls, Crisp consolidates messages from WhatsApp, Email, Line, Telegram, Phone, Instagram, Facebook Messenger, and more, and adds CRM, chatbots, and marketing automation for a complete customer engagement platform.

## Rankings

- #73,450 — Overall
- #62 — inbox

## Review summary

Overall, Crisp is praised as easy to use, affordable, and well-suited for small businesses, with a solid mobile app and useful integrations. Reviewers frequently compare it favorably to Intercom and cite quick setup as a crowd-pleaser. However, several users report stability problems on iOS—crashes after updates, freezes, and persistent typing issues requiring restarts. There are also notes about feature parity with the web version and some gaps in functionality. Despite these reliability hiccups, Crisp remains a strong, cost-effective live-chat option for teams.

### Pros

- Easy to use and quick to implement.
- Affordable and good value for small businesses.
- Solid mobile app for on-the-go operation.
- Good integrations with external tools and social media.
- Competitive with Intercom; frequently praised as a better option.

### Cons

- Stability issues on iOS including crashes after updates, freezes, and typing lag that sometimes require restarts.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1085770229)