# Tommy's Express

> Utilities

Canonical page: [https://chrome-stats.com/d/id1084713029](https://chrome-stats.com/d/id1084713029)

## Overview

- **ID:** `id1084713029`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Tommy's Express LLC
- **Category:** Utilities
- **Rating:** 4.50 / 5 (2,562 ratings)
- **Version:** 4.1.2
- **Last updated:** 2026-09-18
- **First published:** 2016-03-21
- **Size:** 127 MB
- **Data as of:** 2026-09-26
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/tommys-express/id1084713029)
- **Privacy policy:** [https://tommys-express.com/privacy-policy/](https://tommys-express.com/privacy-policy/)

## Description

Find a Tommy’s Express Car Wash near you with the Tommy’s Express app. Use the map to explore 280+ locations, view operating hours and site details, and drive through the app lane with less waiting.

Join TommyClub® with an Unlimited or PayPerWash membership, manage your plan, vehicles, and payment information, and refer friends for rewards. You can also redeem coupons and gift cards, receive location updates, and connect with guest services through live chat.

## Rankings

- #37,582 — Overall

## Review summary

Users praise Tommy's Express for a high-quality wash and friendly staff, but a core pattern across reviews is problematic app usability. Repeated sign-up/login failures and poor account access hinder use, as do difficulties managing memberships and vehicles. Billing concerns, including unauthorized charges and price increases, further frustrate users. Additional instability in the app (bugs, errors, and load failures) compounds the frustration, with some reports of gift card/promo issues. Overall, the wash quality is a strength, but app reliability and account-management problems dominate the discourse.

### Pros

- High-quality car wash results / express wash is praised when it works
- Friendly, helpful staff and good customer service on-site
- Some reviewers note the onboarding process can be straightforward when the app works

### Cons

- Frequent sign-up and login failures preventing account creation or access
- Inability to manage membership and vehicles (add/transfer/delete/cancel) due to errors
- Billing issues including unauthorized charges and recurring price increases
- General app reliability problems (bugs, errors, inability to load plans/locations, 'request unsuccessful')
- Gift card redemption and promo code issues

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1084713029)