# Metrolink

> Travel

Canonical page: [https://chrome-stats.com/d/id1083843914](https://chrome-stats.com/d/id1083843914)

## Overview

- **ID:** `id1083843914`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Southern California Regional Rail Authority
- **Category:** Travel
- **Rating:** 2.60 / 5 (365 ratings)
- **Version:** 8.5.104
- **Last updated:** 2026-08-31
- **First published:** 2016-03-01
- **Size:** 66 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/metrolink/id1083843914)
- **Website:** [http://metrolinktrains.com/app](http://metrolinktrains.com/app)
- **Privacy policy:** [https://www.metrolinktrains.com/privacy-policy/](https://www.metrolinktrains.com/privacy-policy/)

## Description

Metrolink's official ticketing extension puts your travel tickets in your pocket. Buy One-Way, Round-Trip, 7-Day, Monthly and Weekend passes in seconds, activate before boarding, and use your device as your ticket. Tickets are stored in a digital wallet for easy reuse or transfer to a new device.

Highlights include secure payments and a simple trip/ticket selection flow. Note that Corporate Quick Card users and Metro Rail riders should continue using paper tickets for now. The app is actively improved—an updated onboarding screen is among the latest improvements. For more information, visit metrolinktrains.com/app.

## Rankings

- #103,677 — Overall

## Review summary

Metrolink’s iOS app shows strong core intent (ticket purchasing) but is hampered by a broken in-app purchase flow, redirects to external pages, and tickets not always issuing. Expiration rules are unclear and refunds are scarce. Users report a frustrating navigation experience, missing maps/schedules and key features (monthly passes, notifications, favorites). While a few note easy payments and clear route selection, overall reliability and UX require substantial improvement.

### Pros

- In-app ticket purchasing is available and cited as convenient by some users.
- Route planning by origin and destination is clear.
- The ticket wallet helps distinguish active tickets from expired ones.

### Cons

- Broken or confusing in-app ticket purchase flow with redirects to App Store or the website; tickets may not be issued.
- Unclear ticket expiration and usage rules, sometimes very short windows, with no refunds.
- Poor navigation and UX; difficult to return to tickets, multiple screens, and mismatched train numbers.
- Missing essential features and information (maps, current schedules, monthly passes, notifications) and persistent feature gaps.
- Reliability and support concerns (bugs, login issues, broken links, unhelpful customer service).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1083843914)