# DYL Phone

> Business

Canonical page: [https://chrome-stats.com/d/id1070020505](https://chrome-stats.com/d/id1070020505)

## Overview

- **ID:** `id1070020505`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** DYL, LLC
- **Category:** Business
- **Rating:** 1.60 / 5 (23 ratings)
- **Version:** 1.1.6
- **Last updated:** 2018-01-11
- **First published:** 2016-09-18
- **Size:** 35 MB
- **Data as of:** 2026-09-03
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/dyl-phone/id1070020505)
- **Privacy policy:** [https://dyl.com/privacy-policy](https://dyl.com/privacy-policy)

## Description

Use your DYL business phone and lead management platform even when you’re on the go! 

-  Call and text using your DYL business phone number
-  Send SMS/MMS messages 
-  Automatically record every inbound and outbound call made on the app 
-  Schedule appointments that ring your phone when the call is ready to be completed
-  Mobile CRM with integrated Campaign Dialer that allows you to dial lists without hand dialing the phone
-  Freshly generated web leads automatically call your phone the second they are generated 
-  Complete call history tracking
-  And more …

The DYL mobile app is available at no additional charge for existing subscribers of DYL’s phone and lead management platform. All you need to do is login with your username and password. (Data charges may apply to mobile app usage depending on your mobile plan).

## Rankings

- #363,188 — Overall

## Review summary

Users consistently report that DYL Phone's iOS app is unreliable and unstable, with frequent call issues, missed inbound calls, and poor call quality. Many reviews note crashes, freezes, offline status, and missing call history or notifications. Several accounts also criticize support quality and responsiveness. Some reviewers point to gaps between app and web features, including missing texting and dialer capabilities. A few mention that the service deteriorated after an initial period of promise, with at least one review alleging the company discontinued support for the app.

### Cons

- Unreliable calling and notifications: frequent missed inbound calls, calls dropping, choppy audio, and inconsistent call notifications across the app.
- App instability: frequent crashes, freezes, going offline, and failure to display call history or reliably load features.
- Poor or unresponsive support: reports of rude staff, slow or unhelpful tech support, and perceived decline in service quality.
- Missing or inconsistent app features compared with the web/CRM: texting not available in the app, dialer features limited or unusable, and CRM/integration claims not matching reality.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1070020505)