# HK Express

> Travel

Canonical page: [https://chrome-stats.com/d/id1069758898](https://chrome-stats.com/d/id1069758898)

## Overview

- **ID:** `id1069758898`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** HK Express
- **Category:** Travel
- **Rating:** 4.40 / 5 (1,805 ratings)
- **Version:** 4.26.0
- **Last updated:** 2026-09-17
- **First published:** 2016-02-15
- **Size:** 221 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/hk-express/id1069758898)
- **Website:** [https://www.hkexpress.com/en-HK/Plan/Guideline/App-Booking](https://www.hkexpress.com/en-HK/Plan/Guideline/App-Booking)
- **Privacy policy:** [https://www.hkexpress.com/en-HK/Legal-and-Privacy/Privacy-Policy](https://www.hkexpress.com/en-HK/Legal-and-Privacy/Privacy-Policy)

## Description

The HK Express extension spotlights the redesigned HK Express mobile app, making flight booking and trip management fast and easy. Discover the latest deals, book flights to 30+ destinations across Asia, and tailor your journey with extras like baggage, seats, and meals.

Check in with ease, receive your e-boarding pass, and use self-service baggage drops at select airports. Plus, find travel tips to inspire your next trip. Download now to start your journey with HK Express.

## Rankings

- #43,382 — Overall

## Review summary

User reviews cluster around repeated login problems with CX accounts and checkout/payment failures, plus recurring app instability and wallet integration glitches. Several users report the app crashes, timeouts, and non-saving form data, with occasional device-specific UI issues. A minority note a decent interface and responsive support, but overall the iOS app is seen as unreliable for bookings and payments, prompting some to revert to the browser.

### Pros

- Interface is generally friendly and easy to navigate
- Online check-in is available
- Customer support is quick to respond

### Cons

- Login/authentication problems with Cathay CX accounts; 'not authorized' or 'bad username/password' references across reviews
- Payments/checkout failures: cannot complete payment; cards and Apple Pay not working
- General app instability: glitches, lags, timeouts, and not saving entered information
- Boarding pass/Wallet integration issues: cannot add to Apple Wallet or wallet save problems
- Device/UI issues: formatting problems on certain iPhone models (e.g., iPhone 15 Pro Max) and other interface glitches

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1069758898)