# Help On Demand

> Business

Canonical page: [https://chrome-stats.com/d/id1068579150](https://chrome-stats.com/d/id1068579150)

## Overview

- **ID:** `id1068579150`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Big Wave Systems LLC
- **Category:** Business
- **Rating:** 3.80 / 5 (17 ratings)
- **Version:** 98.0.0
- **Last updated:** 2026-07-24
- **First published:** 2016-01-11
- **Size:** 36 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/help-on-demand/id1068579150)
- **Website:** [https://www.helpondemand.com](https://www.helpondemand.com/)
- **Privacy policy:** [https://www.bigwavesystems.com/terms-use-privacy-policy/](https://www.bigwavesystems.com/terms-use-privacy-policy/)

## Description

The Help On Demand technology works with any product or service!  In fact, it’s proven especially valuable for all professional service industries with fragmented customer service, multiple distribution channels or independent contractors.

Here’s how it works:

1.	Help On Demand uses a proprietary technology system to match Consumer Referrals 24/7 live on demand with the best available Experts within seconds based on a range of criteria. 

2.	The Expert accepts and connects with the Referral to offer help on demand.  If the Expert is unavailable, the system sends the Referral to the next available Expert.

3.	Our technology tracks and reports real time activity to provide the metrics you need to follow-up with Referrals.

4.	Your Referrals receive the quality and fast response that they need and the Experts wins with the Referral.
Download now and start receiving Referrals immediately!
This free app is only for users of the Help On Demand system.  You must have been provided a username and password from an eligible organization in order to use this.

## Rankings

- #286,748 — Overall

## Review summary

Users like Help On Demand for its intuitive interface, ease of use, and its ability to generate fast leads and help agents grow their business and assist clients. However, multiple reviews flag critical reliability problems: frequent login issues (FaceID failures, credentials prompts, spinning wheels, password requirements) and apps that don’t open reliably; limited device compatibility (no smartwatch support); and weak customer support (no phone contact, slow responses, unresolved errors) leading to potential loss of leads.

### Pros

- Intuitive and easy to use
- Helps agents grow their book of business and supports customers
- Provides quick leads
- Positive impact on business development

### Cons

- Login/authentication issues (FaceID failures, credentials prompts, spinning wheels, password requirements)
- Unreliable app startup / operation; does not open reliably
- Limited device compatibility (not on all devices, no smartwatch support)
- Poor customer support (no phone number, slow responses, unresolved errors)

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- [Help.](https://chrome-stats.com/d/id6761448801)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1068579150)