# NYP Connect

> NewYork-Presbyterian Health

Canonical page: [https://chrome-stats.com/d/id1067978515](https://chrome-stats.com/d/id1067978515)

## Overview

- **ID:** `id1067978515`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** NewYork-Presbyterian Hospital
- **Category:** Medical
- **Rating:** 4.10 / 5 (310 ratings)
- **Version:** 4.52
- **Last updated:** 2026-08-05
- **First published:** 2016-01-02
- **Size:** 165 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/nyp-connect/id1067978515)
- **Privacy policy:** [http://www.nyp.org/privacy-notice](http://www.nyp.org/privacy-notice)

## Description

NYP Connect is a health app that brings NewYork-Presbyterian care to your mobile device, connecting you with experts from Weill Cornell and Columbia for virtual care seven days a week.

Key features include Find a Doctor by specialty, location, insurance, and language; seamless access to the NYP Patient Portal; Virtual Urgent Care and Video Visits; health news, and Hospital Guides to help you navigate NYP facilities.

## Rankings

- #92,555 — Overall
- #9 — connect

## Review summary

Users report NYP Connect as unstable and hard to access on older devices: crashes, white screens, and login issues are common. Updates frequently force newer iOS versions, cutting off users with older hardware. Navigation for finding doctors/appointments is criticized, and support responsiveness is poor. Despite some positive notes about telemedicine and doctor quality when functioning, the recurring problems significantly hinder reliable use.

### Pros

- Provides access to patient portal features (records, appointments) when the app is stable.
- Some users value the telemedicine capabilities and quick doctor interactions when working.
- Praise for doctors and explanations in some reviews.

### Cons

- Frequent crashes, freezes, or white screens causing unusability.
- Requires newer iOS versions, leaving older devices unable to use the app.
- Login/authentication errors and password reset loops.
- Poor doctor search/filters and inconsistent availability when looking for care.
- Support channels are often unresponsive or difficult to reach.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1067978515)