# CheckIn by TicketWeb

> Business

Canonical page: [https://chrome-stats.com/d/id1065101957](https://chrome-stats.com/d/id1065101957)

## Overview

- **ID:** `id1065101957`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** TicketWeb
- **Category:** Business
- **Rating:** 2.10 / 5 (41 ratings)
- **Version:** 2.3.19
- **Last updated:** 2026-06-19
- **First published:** 2016-05-03
- **Size:** 23 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/checkin-by-ticketweb/id1065101957)
- **Website:** [http://www.ticketweb.com](http://www.ticketweb.com/)
- **Privacy policy:** [http://info.ticketweb.com/privacy-policy/](http://info.ticketweb.com/privacy-policy/)

## Description

THIS APP IS FOR TICKETWEB VENUES! 

Event fans - looking to buy tickets or browse events?  Visit ticketweb.com to discover events near you!
____________________________________________________

MOBILE CHECK IN MADE EASY

CheckIn by TicketWeb empowers your team to check in ticket holders and collect
payments at the door with an easy-to-use intuitive mobile interface.

FEATURES

- Accelerate ticket holder entry
Reduce lines using the fastest check in technology. Rapidly scan tickets for entry, exit and information to get ticket holders in the door. Get fans in the door even faster by adding multiple devices to scan tickets simultaneously.

- Sell Tickets At The Door
Accept cash and credit card walk up sales (including Apple Pay) at the door for tonight’s show or future events. Process payments securely through your Square account and a bluetooth chip reader.

- Scan multiple events
Get ticketholders in the door faster! With CheckIn, you can scan tickets for multiple events in one application. Our technology even validate tickets even if your scanner is offline while sales are happening.

- Sell Tickets Longer
With CheckIn, you can keep selling tickets online or at the box office as the doors open. Our technology will validate tickets even if your scanner is offline while sales are happening.

- Prevent Fraudulent Activities
With barcode validation, your team can immediately prevent duplicate and invalid entries.

- Real-Time Data
Stay up to date with real-time data. Automatic wireless syncing over Wi-Fi from the server and additional scanning devices. No Wi-Fi? No Problem. The app will run regardless of Wi-Fi status. When the Wi-Fi connection is regained, the app will sync.

PLEASE NOTE

Currently supporting events with up to 5,000 tickets. For larger events, please contact your TicketWeb Client Services Representative.

Need more information or assistance? Please contact your TicketWeb representative.

## Rankings

- #254,645 — Overall

## Review summary

Users report consistent login problems with CheckIn by TicketWeb, including sign-in failures and password issues, plus the inability to view tickets or load events in the app. Several reviews note that desktop login can work when the app cannot, and connectivity does not reliably fix the issue. A few mentions point to the app’s venue-oriented use and a favorable color scheme, with limited talk of positives beyond those. Overall, reliability and access are the primary concerns.

### Pros

- Strong use-case for venue check-in and fast attendee scanning
- Designed for venues and event staff
- Pleasant color scheme

### Cons

- Frequent login failures and sign-in blocks in the app
- Password reset not functioning and password issues
- Inability to view tickets or load purchased events
- Inconsistent behavior between desktop and mobile app (desktop login works, app does not)
- App login fails on both Wi-Fi and cellular data

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1065101957)