# NY Parking Tickets: TicketHero

> Lookup by Plate, View Results

Canonical page: [https://chrome-stats.com/d/id1062408406](https://chrome-stats.com/d/id1062408406)

## Overview

- **ID:** `id1062408406`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** 77th Street Labs, LLC
- **Category:** Utilities
- **Rating:** 4.80 / 5 (2,404 ratings)
- **Version:** 5.2
- **Last updated:** 2026-08-19
- **First published:** 2015-12-08
- **Size:** 21 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/ny-parking-tickets-tickethero/id1062408406)
- **Website:** [http://www.usetickethero.com/](http://www.usetickethero.com/)
- **Privacy policy:** [http://www.usetickethero.com/privacy.html](http://www.usetickethero.com/privacy.html)

## Description

TicketHero NY Parking Tickets helps you find and pay NYC parking and traffic tickets quickly. Just enter your license plate to locate tickets and start paying in under a minute.

Pay with PayPal, Apple Pay, Venmo, or credit card, and enable notifications when new tickets appear for your plate, so you never miss an due date.

## Rankings

- #36,696 — Overall
- #16 — include
- #37 — status
- #39 — ticket
- #48 — details
- #59 — citation generator

## Review summary

User reviews show a split experience: many find the app easy to use and helpful for paying tickets, yet a large number report serious issues with payments not being processed, refunds ignored, high fees, and unresponsive support. Reliability and data accuracy problems—tickets not showing or misreported—further undermine trust. Overall, usability is a strength, but payment failures, fees, and customer service concerns dominate the negative feedback.

### Pros

- Easy to use / convenient interface
- Helps manage and pay parking tickets
- Positive sentiment in several reviews (great/good app)
- Efficient performance mentioned by some users

### Cons

- Payments not processed or tickets not paid after charging the user; refunds and reconciliation requested but often not provided
- Poor customer support / unresponsive to emails and refund requests
- High / excessive processing or transfer fees
- App reliability issues (outages, outdated, not working)
- Data accuracy issues (not showing all tickets, some tickets missing or misreported)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1062408406)