# Amex GBT Mobile

> Your go-to business travel app

Canonical page: [https://chrome-stats.com/d/id1060503002](https://chrome-stats.com/d/id1060503002)

## Overview

- **ID:** `id1060503002`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** GBT US LLC
- **Category:** Travel
- **Rating:** 4.10 / 5 (1,104 ratings)
- **Version:** 5.43.0
- **Last updated:** 2026-09-02
- **First published:** 2015-12-03
- **Size:** 95 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/amex-gbt-mobile/id1060503002)
- **Website:** [https://www.amexglobalbusinesstravel.com/corporate-travel-services/business-travel-app/](https://www.amexglobalbusinesstravel.com/corporate-travel-services/business-travel-app/)
- **Privacy policy:** [https://www.amexglobalbusinesstravel.com/privacy-statement/](https://www.amexglobalbusinesstravel.com/privacy-statement/)

## Description

Real-time business travel management on the go. Amex GBT Mobile lets travelers manage bookings, itineraries, and expenses in one secure app. Book flights, hotels, cars, and trains, share itineraries, and access 24/7 support from Amex GBT travel counselors.

Stay up-to-date with real-time alerts, calendar integration, and seamless trip updates, designed to help you navigate disruptions and keep business travel running smoothly.

## Rankings

- #55,623 — Overall

## Review summary

User reviews indicate Amex GBT Mobile struggles with login problems, app instability, and unreliable chat support, plus slow real-time updates and a fragmented, hard-to-navigate experience across platforms. While a few mentions highlight using chat to avoid phone waits, overall sentiment is negative due to access and service reliability issues.

### Pros

- Some users report that the in-app chat can help resolve issues and may avoid long phone waits.
- A few reviewers find the app usable or 'okay' despite the issues.
- The app provides a travel-management interface intended to replace or supplement phone-based support.

### Cons

- Login/sign-in issues are common, including inability to sign in, verification delays, and pages that block credential entry.
- Frequent instability: crashes on launch, freezes, and loops after updates.
- In-app chat is unreliable: conversations close or fail to update, and notifications are often missing.
- Real-time updates for bookings and flight status are slow or unreliable.
- The experience is fragmented across multiple platforms with poor UX and limited direct customer-service access.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1060503002)