# SMS ONE

> SMS ONE by SMS Assist

Canonical page: [https://chrome-stats.com/d/id1052660976](https://chrome-stats.com/d/id1052660976)

## Overview

- **ID:** `id1052660976`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** SMS Assist, LLC.
- **Category:** Business
- **Rating:** 2.40 / 5 (124 ratings)
- **Version:** 3.4.3
- **Last updated:** 2023-12-06
- **First published:** 2015-11-08
- **Size:** 120 MB
- **Data as of:** 2026-10-10
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/sms-one/id1052660976)
- **Privacy policy:** [https://mobileapi-one.smsassist.com/Content/UserTerms/PrivacyStatement-20160718.html](https://mobileapi-one.smsassist.com/Content/UserTerms/PrivacyStatement-20160718.html)

## Description

SMS ONE is a mobile app for affiliates to manage work orders and streamline on-site validation. It integrates with the SMS One Affiliate Portal to enable real-time visibility between the home office, crews, and SMS Assist. The app supports remote monitoring, reduces back-office costs, captures before/after photos, enables GPS-based check-ins, and provides in-app messaging and job-site directions.

With SMS ONE, managing work orders and crews becomes simpler, faster, and more transparent for everyone involved. Note: Route planning uses location services and can impact battery life; the app requires iOS 7.x or higher.

## Rankings

- #159,391 — Overall

## Review summary

Reviews commonly note the app can organize operations and be easy for some users, but reliability and usability problems dominate. Frequent bugs after updates, crashes, and core task failures (loading jobs, opening orders, searching) hinder use. Photo uploads and the photo workflow are often broken, and scheduling on mobile is frustrating. The app is perceived as overly complex with insufficient guidance. Overall, stability and simplicity are the primary pain points limiting its effectiveness.

### Pros

- Keeps techs and management organized and on the same track
- Works reliably for some users and keeps things running smoothly
- Simple/easy to use once understood

### Cons

- Frequent bugs and instability due to updates, including crashes and forced closes
- Core functionality reliability issues (jobs not loading, work orders not opening, flawed search)
- Photo upload workflow problems (photos won’t upload, order changed, need to re-take)
- Scheduling and task management friction on mobile (difficulty scheduling, often requires desktop)
- Overly complex feature set with poor guidance and UX (too many features, unclear instructions)

## Similar extensions and apps

- [SMSOne QR App](https://chrome-stats.com/d/id1636248671)
- [Advanced One](https://chrome-stats.com/d/id1531685004) — 5.00 / 5
- [One Onsite](https://chrome-stats.com/d/id1642547378) — 2.60 / 5
- [SMS By KeyTech](https://chrome-stats.com/d/id1390961168)
- [SOS Mobile](https://chrome-stats.com/d/id1564156686)
- [OneSMS.io by Telogix](https://chrome-stats.com/d/id6477319641) — 5.00 / 5
- [mySMS](https://chrome-stats.com/d/id1491068250) — 1.00 / 5
- [OneTouch App](https://chrome-stats.com/d/id1490800625) — 1.00 / 5
- [SAN ONE](https://chrome-stats.com/d/id6757140118)
- [One Call Now Mobile](https://chrome-stats.com/d/id362548022) — 2.30 / 5
- [IMS One App](https://chrome-stats.com/d/id1515276129) — 5.00 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1052660976)