# MyMercy

> Medical

Canonical page: [https://chrome-stats.com/d/id1049963222](https://chrome-stats.com/d/id1049963222)

## Overview

- **ID:** `id1049963222`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Mercy Health
- **Category:** Medical
- **Rating:** 4.60 / 5 (13,247 ratings)
- **Version:** 11.8.1
- **Last updated:** 2026-06-30
- **First published:** 2015-11-12
- **Size:** 188 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/mymercy/id1049963222)
- **Website:** [https://www.mercy.net/mymercymobile](https://www.mercy.net/mymercymobile)
- **Privacy policy:** [https://www.mercy.net/about/legal-notices/](https://www.mercy.net/about/legal-notices/)

## Description

MyMercy gives you mobile access to your health information. Review test results, medications, immunization history, manage your appointments, view and pay bills, and access your family’s health data.

Upload health data from Apple HealthKit, track personal metrics via HealthKit and Apple Watch, watch tutorial videos, and use a streamlined Message Center. Create health reminders and explore upcoming tests and procedures. Account creation is required at www.mymercy.net; for support, call 1-888-98-MERCY or email mymercymobile@mercy.net.

## Rankings

- #15,266 — Overall

## Review summary

Users praise MyMercy for ease of use, convenient scheduling, strong provider communication, and compassionate care, including multi-user access for families. However, recurring concerns center on messaging reliability and direct provider communication, usability changes that hinder navigation, billing disputes with alleged online-visit charges, and scheduling delays that disrupt care plans. Overall, the app is valued for accessibility and care quality but is hampered by communication, billing, and scheduling friction.

### Pros

- Easy to use and convenient scheduling/appointment management
- Strong provider communication through messages and quick access to test results
- Compassionate, attentive staff and nurses
- Family access via multi-user login to track multiple appointments

### Cons

- Messaging reliability issues: difficulty leaving messages, inability to message a specific provider, and sometimes needing to call the office
- Usability changes and perceived drop in app experience: site/app changes reducing ease of use and limiting certain actions like messaging or online booking
- Billing disputes: charges for online visits that didn’t happen and the potential for collections, plus concerns about paperless billing options
- Scheduling delays or cancellations that disrupt planned appointments and care

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1049963222)