# elGrocer: UAE Grocery Delivery

> Food & Pharmacies Delivery

Canonical page: [https://chrome-stats.com/d/id1040399641](https://chrome-stats.com/d/id1040399641)

## Overview

- **ID:** `id1040399641`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** El Grocer
- **Category:** Food & Drink
- **Rating:** 4.10 / 5 (337 ratings)
- **Version:** 7.2.1
- **Last updated:** 2025-12-22
- **First published:** 2015-11-06
- **Size:** 127 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/elgrocer-uae-grocery-delivery/id1040399641)
- **Website:** [https://www.elgrocer.com/](https://www.elgrocer.com/)
- **Privacy policy:** [https://www.elgrocer.com/privacypolicymob](https://www.elgrocer.com/privacypolicymob)

## Description

elGrocer: UAE Grocery Delivery is a Chrome extension that brings 600+ UAE stores—from co-ops to supermarkets, pharmacies, and specialty shops—into one convenient online grocery hub. Enjoy on-demand delivery, weekly offers, and AED 20 off your first order with code BIGDEAL.

Shop with flexible payment including pay-later with Tabby, same-day or scheduled delivery, and Smiles Market with free delivery and cashback. Use the Shopping List to load your whole cart in one tap, explore recipes, and discover healthier and organic options across a wide range of products.

## Rankings

- #89,558 — Overall

## Review summary

Overall, elGrocer UAE shows mixed reviews. Pros noted: fast delivery and responsive customer service when issues are resolved. Dominant negatives: delivery delays and unpredictable time windows, out-of-stock items or substitutions with higher prices, inconsistent or unhelpful support and refunds, app issues (lag/crashes/status updates), and higher prices vs. competitors. These issues lead many users to doubt reliability and value, with reports of canceled orders or refunds not processed.

### Pros

- Fast delivery / quick service
- Helpful and responsive customer service when issues are resolved
- Some orders are delivered on time and fulfill most items

### Cons

- Delivery is often late or unpredictable; delivery windows are missed
- Many items are unavailable or substituted with higher-priced replacements
- Unhelpful or slow customer service and refund handling (live chat issues)
- App performance problems (lag, crashes, and unclear order status updates)
- Higher prices compared to competitors and perceived poor value for groceries

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1040399641)