# MyDigicel

> Utilities

Canonical page: [https://chrome-stats.com/d/id1039460951](https://chrome-stats.com/d/id1039460951)

## Overview

- **ID:** `id1039460951`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Digicel Caribbean Limited
- **Category:** Utilities
- **Rating:** 2.80 / 5 (2,276 ratings)
- **Version:** 14.3.0
- **Last updated:** 2026-05-27
- **First published:** 2015-10-28
- **Size:** 217 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/mydigicel/id1039460951)
- **Privacy policy:** [http://www.digicelgroup.com/content/digicel/digicelgroup/en/privacy-policy.html](http://www.digicelgroup.com/content/digicel/digicelgroup/en/privacy-policy.html)

## Description

Get the free MyDigicel extension to access your Digicel account anytime, anywhere. It makes it quick and easy to manage your account from your device, including checking balance, activating plans and subscriptions, topping up online, and paying bills for postpaid and Digicel Play.

You can also send credit to family and friends and buy plans for them, all directly from your handset.

## Rankings

- #47,907 — Overall

## Review summary

User reviews mostly highlight reliability and account issues: repeated login failures (email/phone, SMS/OTP not arriving, codes expiring), inability to pay bills or top up, and frequent crashes or long load times. Auto-renew charges despite opting out and unclear cancellation/refund policies are a common gripe. Some report account creation errors or disabled accounts. A few note basic usability is okay and chat support is occasionally helpful, with many requesting a dark mode. Overall, app quality is inconsistent and often nonfunctional.

### Pros

- Chat support is available and reportedly helpful to some users.
- Some reviewers describe the app as not hard to use / easy to navigate.
- Occasional positive sentiment from a few users, e.g., the app is 'Good'.

### Cons

- Repeated login failures: issues with email/phone login, SMS/OTP not arriving, codes expiring.
- Inability to pay bills or top up due to app failures.
- Frequent crashes, slow loading, and overall unreliability.
- Auto-renew charges despite opting out; unclear cancellation/refund policies.
- Account creation errors and accounts being disabled.

## Similar extensions and apps

- [My DigiGo](https://chrome-stats.com/d/id1326301109) — 4.50 / 5
- [MyDigi Mobile App](https://chrome-stats.com/d/id563496529) — 2.40 / 5
- [MyDigicel Pacific](https://chrome-stats.com/d/id6745426520) — 3.80 / 5
- [Digicel Call International](https://chrome-stats.com/d/id1045177577) — 3.60 / 5
- [CelcomDigi](https://chrome-stats.com/d/id6482219793) — 3.00 / 5
- [Digicel Rewards](https://chrome-stats.com/d/id1670244390)
- [DETECmobile](https://chrome-stats.com/d/id883591314) — 4.80 / 5
- [My DIGI](https://chrome-stats.com/d/id6744241295) — 1.00 / 5
- [myDES](https://chrome-stats.com/d/id1344888677) — 2.00 / 5

---

Source: [Chrome-Stats](https://chrome-stats.com/d/id1039460951)