# G Cloud Backup

> Productivity

Canonical page: [https://chrome-stats.com/d/id1038372306](https://chrome-stats.com/d/id1038372306)

## Overview

- **ID:** `id1038372306`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Genie9 LTD
- **Category:** Productivity
- **Rating:** 2.20 / 5 (73 ratings)
- **Version:** 4.0.0
- **Last updated:** 2026-04-30
- **First published:** 2016-02-24
- **Size:** 27 MB
- **Data as of:** 2026-09-10
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/g-cloud-backup/id1038372306)
- **Website:** [https://genie9.com/products/gcloud](https://genie9.com/products/gcloud)
- **Privacy policy:** [https://www.genie9.com/gcloud/privacy-policy/](https://www.genie9.com/gcloud/privacy-policy/)

## Description

G Cloud Backup protects your photos, videos, WhatsApp media, and contacts by backing them up to the cloud with up to 5 GB free. Switch devices or recover data quickly with a simple, one-tap restore.

Highlights include automatic backups, customizable backup control, albums for organizing memories, family plans, and strong encryption. Your privacy matters—data is encrypted and never sold.

## Rankings

- #200,192 — Overall

## Review summary

User reviews for G Cloud Backup on iOS are overwhelmingly negative. The most cited issues include data loss from inactivity-based account deletions with little or no warning, backups that won’t restore and login/access failures, and frequent app crashes. Customers report slow or unhelpful support, and frustration with pricing changes that moved from permanent storage to recurring plans. A few reviewers mention that the transfer/restore feature can work when functioning, but overall reliability remains poor.

### Pros

- Transfer/restore capability between devices (Android to iPhone) and easy restoration to the iPhone Photos app.
- Historically reliable cross-device photo storage with viewing on a PC.
- Some reviewers report that the transfer/restore process can work when the service is functioning.

### Cons

- Data loss due to inactivity leading to account deletion without warning.
- Frequent iOS app crashes and instability (crashes on startup, closes unexpectedly).
- Sign-in/access issues and difficulty restoring backups.
- Poor customer support and slow or no responses from the company.
- Pricing/policy changes moving from permanent storage to recurring plans with higher costs.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1038372306)