# Sure Petcare

> Smart Pet Tech For Pet Parents

Canonical page: [https://chrome-stats.com/d/id1036175339](https://chrome-stats.com/d/id1036175339)

## Overview

- **ID:** `id1036175339`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** SureFlap
- **Category:** Lifestyle
- **Rating:** 4.40 / 5 (432 ratings)
- **Version:** 4.3.0
- **Last updated:** 2026-07-14
- **First published:** 2017-10-31
- **Size:** 55 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/sure-petcare/id1036175339)
- **Website:** [https://www.surepetcare.com](https://www.surepetcare.com/)
- **Privacy policy:** [https://surehub.io/eula/en/SurePetcareApp-PP-en(June2023).pdf](https://surehub.io/eula/en/SurePetcareApp-PP-en%28June2023%29.pdf)

## Description

Sure Petcare reimagines pet care by linking connected feeding, drinking, and access devices into a single app. The Sure Petcare App surfaces personalized insights into your pet’s behavior, helping you understand habits and make better care decisions. It supports devices like Felaqua Connect, SureFeed Microchip Pet Feeder Connect, and SureFlap Cat Flap Connect, so you can monitor water and food intake, outdoor activity, and security from one place. You can invite family and sitters to share care and receive timely push alerts, even when you’re away.

Daily, weekly, monthly, and six-month overviews let you spot trends and export Pet Reports as PDFs for your vet. Each pet has a dedicated tile with a concise summary of products and daily highlights, plus features like portion sizes and remote door curfews. Requires a Sure Petcare Hub and compatible devices to unlock the full ecosystem. Important: The Sure Petcare App only works with Sure Petcare Connect products and requires a Sure Petcare Hub for connection.

## Rankings

- #79,069 — Overall

## Review summary

The Sure Petcare app is valued for curfew control and chip-based access, plus real-time pet visibility and remote control. However, many users report persistent app instability after updates, frequent logouts, and unreliable hub-to-device connectivity. Microchip unlocks can be inconsistent, and major UI changes have degraded usability. Feeder features also show reliability and reporting problems. Overall, hardware features are liked by some, but software stability and usability need significant improvement.

### Pros

- Curfew feature and microchip-based door access for controlled outings.
- Real-time movement visibility and notifications for peace of mind.
- Remote door control via app/hub to manage access from anywhere.
- Positive long-term hardware performance with monitoring (cat door and Wi‑Fi monitor).
- Microchip integration reduces the need for collars.

### Cons

- App instability and frequent updates causing crashes, logouts, and unusability.
- Hub/device connectivity problems with devices not appearing or dropping offline.
- Inconsistent microchip recognition leading to doors not unlocking reliably.
- Major UX/UI regressions after updates (navigation, graphs, filters, pet switching).
- Feeder reliability issues (dishes getting stuck open, misreporting meals, cross-cat access).

## Similar extensions and apps

- [Penthouse Paws](https://chrome-stats.com/d/id6450679323) — 4.20 / 5
- [PETSEE](https://chrome-stats.com/d/id6740885172)
- [SmartPet](https://chrome-stats.com/d/id1228179330) — 2.40 / 5
- [Pet Care AI: Pet Wellness App](https://chrome-stats.com/d/id6744159910) — 4.90 / 5
- [GreatPetCare](https://chrome-stats.com/d/id934948619) — 4.50 / 5
- [PawSync](https://chrome-stats.com/d/id6475139218) — 3.70 / 5
- [Dog & Cat Care Tracker - Petal](https://chrome-stats.com/d/id6761297634)
- [Pet Comfort](https://chrome-stats.com/d/id6773651020)
- [PetsPlus](https://chrome-stats.com/d/id6758073045)
- [Pet Care Pro](https://chrome-stats.com/d/id6458000735) — 4.40 / 5
- [PetCare Hub Connect](https://chrome-stats.com/d/id6797722614)
- [VetApp](https://chrome-stats.com/d/id6738987578)

---

Source: [Chrome-Stats](https://chrome-stats.com/d/id1036175339)