# COM-DEX

> Medical

Canonical page: [https://chrome-stats.com/d/id1034868481](https://chrome-stats.com/d/id1034868481)

## Overview

- **ID:** `id1034868481`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Removed
- **Publisher:** Widex A/S
- **Category:** Medical
- **Rating:** 2.10 / 5 (60 ratings)
- **Version:** 1.3
- **Last updated:** 2017-01-18
- **First published:** 2015-10-22
- **Size:** 35 MB
- **Data as of:** 2026-06-10
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/com-dex/id1034868481)
- **Privacy policy:** [https://www.widex.com/other-content/terms-conditions](https://www.widex.com/other-content/terms-conditions)

## Description

The COM-DEX app from Widex lets hearing aid users remotely control their devices through the COM-DEX hands-free streamer, streaming high-quality sound from mobile phones and the COM-DEX Remote Mic. With the app you can adjust volume, change programs, set sound levels, and control the microphone directions.

Additional features include swipe-screen support, connection and usage guides, instructional videos, a shop finder to locate a nearby hearing care professional, and a mirror to help placement of hearing aids. Note: if your COM-DEX firmware is older than version 1.3.0, consult your dispenser to upgrade for the latest features.

## Review summary

Reviews for COM-DEX on iPhone show reliability issues. When it connects, the app can function as a remote control and enable streaming through COM-DEX, but persistent problems include unstable Bluetooth connectivity, frequent disconnects, device recognition failures, and repeated resets. The app seems outdated with few updates and limited support, with compatibility issues on newer iOS versions and iPads. Overall, users see benefits when it works, but reliability and support problems hamper the experience.

### Pros

- When connected, the app functions as a remote control for COM-DEX (volume control and battery status).
- The app enables streaming audio and phone calls from the iPhone to the hearing aids via COM-DEX.
- The iPhone integration allows Widex hearing aids to pair with the phone for streaming and conversations when the app works.

### Cons

- Unstable Bluetooth connection between the app and COM-DEX, with frequent dropouts and disconnects.
- The app often fails to detect the device, requiring reinstalls, re-pairing, or multiple resets.
- App is buggy and prone to freezes or crashes, with inconsistent performance across devices.
- Lack of timely updates and compatibility issues with newer iOS versions and iPad; the app hasn’t been updated in years.
- Limited/app support is hard to reach; no clear way to contact support, leaving users without help.

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- [ClearCom Technology](https://chrome-stats.com/d/id6445964004) — 5.00 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1034868481)