# Singtel Prepaid hi!App

> Utilities

Canonical page: [https://chrome-stats.com/d/id1034712778](https://chrome-stats.com/d/id1034712778)

## Overview

- **ID:** `id1034712778`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Singtel Idea Factory Pte Ltd
- **Category:** Utilities
- **Rating:** 4.20 / 5 (280 ratings)
- **Version:** 5.1.16
- **Last updated:** 2026-07-23
- **First published:** 2015-09-10
- **Size:** 76 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/singtel-prepaid-hi-app/id1034712778)
- **Privacy policy:** [https://www.singtel.com/data-protection](https://www.singtel.com/data-protection)

## Description

hi!App is your one-stop Singtel Prepaid companion, designed to keep you connected with no data charges. Activate your SIM or eSIM, monitor balance and usage, and top up or buy Ultimate/Data/IDD/Roaming Plans—all from a single extension.

Key features:
- Register and activate SIM/eSIM
- Track balance, usage and validity
- Top up or buy plans (Ultimate/Data/IDD/Roaming)
- Activate roaming and auto top-up
- Check inbox for exclusive hi!Surprise offers

Languages: Available in English, Mandarin, Bahasa Indonesia, Burmese, Tamil and Bengali.

## Rankings

- #95,397 — Overall

## Review summary

User reviews repeatedly complain that the app is unreliable for Singtel hi! prepaid: eSIM/registration and login failures, keyboard freezes, and frequent crashes; compatibility issues with iOS 15+; location-based checks misclassify users, causing access problems; customer support is perceived as unhelpful and slow. A few positives note that when the app works, it enables remote payment and management of the SG number and offers useful data options. Overall, users see significant reliability and support gaps that hamper usage.

### Pros

- Allows paying and managing Singtel SG numbers remotely from overseas
- When it works, the app is easy to use and helpful
- Offers data options and network features that some users find valuable (IDD calls, broad coverage)

### Cons

- Registration/activation failures, including eSIM setup with keyboard freezes and confusing/missing registration options
- Login issues and inability to sign in or access services due to registration problems
- iOS compatibility problems (not compatible with iOS 15+; app cannot open on some devices)
- App crashes or freezes during use / performance problems
- Location detection issues where the app wrongly indicates you’re not in Singapore

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1034712778)