# Aircall

> More than a business phone

Canonical page: [https://chrome-stats.com/d/id1021338425](https://chrome-stats.com/d/id1021338425)

## Overview

- **ID:** `id1021338425`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Aircall.io Inc.
- **Category:** Business
- **Rating:** 4.40 / 5 (326 ratings)
- **Version:** 9.21.0
- **Last updated:** 2026-09-07
- **First published:** 2015-12-15
- **Size:** 83 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/aircall/id1021338425)
- **Website:** [https://aircall.io](https://aircall.io/)
- **Privacy policy:** [https://aircall.io/privacy](https://aircall.io/privacy)

## Description

Aircall Mobile Extension extends your Aircall desktop experience to iOS, delivering on-the-go communication with AI-driven insights, mobile notifications, and automation. Trusted by 20K+ businesses, it provides a unified view of calls, texts, voicemails, and CRM data across 100+ integrations.

Key features include local numbers, SMS/MMS, in-app notifications, call controls, AI-assisted call summaries and transcriptions, and the ability to transfer to GSM networks when WiFi is unstable, all while keeping your business number private on mobile.

## Rankings

- #88,308 — Overall

## Review summary

Aircall on iPhone is easy to use and integrates well with desktop workflows (HubSpot) and messaging like WhatsApp, while keeping business communications separate from personal numbers. However, widespread reliability and texting issues, a confusing workspace/UI redesign, expensive contracts, and inconsistent support burden the experience. Pros exist for organization and CRM integration, but durability and usability concerns are frequent across reviews.

### Pros

- Easy to use and intuitive across desktop and mobile.
- Solid desktop/online experience with easy setup and HubSpot integration.
- Messaging features, including sending WhatsApp messages and images.
- Keeps work communications separate from personal cell phones (professional phone system).
- Workspace feature offers organizational benefits for some users.

### Cons

- Frequent reliability issues: dropped calls, poor audio quality, and lag.
- Texting problems: not receiving texts or messages delayed for months.
- Workspace/UI redesign causes major usability problems: hard to navigate, texts and calls mixed, poor search, and cluttered tabs.
- Billing and contract concerns: year-long commitments and charges after porting away.
- Customer support is slow or unhelpful, with AI responses and escalation delays.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1021338425)