# My Santa Cruz County

> Reference

Canonical page: [https://chrome-stats.com/d/id1018932839](https://chrome-stats.com/d/id1018932839)

## Overview

- **ID:** `id1018932839`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** County of Santa Cruz
- **Category:** Reference
- **Rating:** 2.60 / 5 (12 ratings)
- **Version:** 5.5
- **Last updated:** 2026-08-09
- **First published:** 2015-07-23
- **Size:** 181 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/my-santa-cruz-county/id1018932839)
- **Privacy policy:** [http://www.santacruzcounty.us/privacy.aspx](http://www.santacruzcounty.us/privacy.aspx)

## Description

Santa Cruz County residents can report potholes, trash and other quality-of-life problems to local officials and track the progress. The app also enable the public to register to vote, view or pay property tax bills, view parcel information, check out restaurant inspection report, search county jobs and explore the County’s parks system, and more.

## Rankings

- #388,161 — Overall

## Review summary

Overall, users value the concept and report that when it works, it can prompt quick fixes (graffiti, potholes, shrubs). However, the app is frequently unreliable: it won’t open, stalls, or produces errors; location/address detection is inconsistent; and submitting reports often fails or requires internet connectivity. Support options are unclear. The top benefit is timely graffiti fixes; the top pain is reliability and usability. The app has strong potential but needs stability, better location handling, and clearer in-app support.

### Pros

- It has been used for years to bring attention to issues in unincorporated areas.
- When it works, it can lead to rapid fixes (graffiti fixed in 1-2 days, sometimes faster).
- The app concept is valuable for reporting multiple local issues (potholes, graffiti, shrubs, storm damage).
- Graffiti reports appear to be especially effective at prompting timely action.

### Cons

- Frequent crashes or failure to open; the app doesn’t function properly on devices like iPhone 12.
- Location/address problems: the app does not detect location and reports say addresses are invalid.
- Submitting reports yields errors (email address invalid) and the process stalls or the report tab won’t work.
- Limited in-app support (no clear contact option) makes it hard to get help.
- Requires constant internet access to open, making it unusable in low-connectivity areas.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1018932839)