# My Tello

> Tello mobile wireless

Canonical page: [https://chrome-stats.com/d/id1017228507](https://chrome-stats.com/d/id1017228507)

## Overview

- **ID:** `id1017228507`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Miron Enterprises, LLC
- **Category:** Social Networking
- **Rating:** 4.30 / 5 (1,835 ratings)
- **Version:** 4.5.83
- **Last updated:** 2026-06-24
- **First published:** 2015-10-13
- **Size:** 41 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/my-tello/id1017228507)
- **Website:** [http://tello.com/](http://tello.com/)
- **Privacy policy:** [http://tello.com/privacy](http://tello.com/privacy)

## Description

Say hello with the My Tello app. Manage your prepaid Tello account with a tap: check balances for all plans, view usage history, recharge safely, and upgrade or downgrade your service.

Unlock WiFi calling in the US and abroad, keep your number, and enjoy low rates for international calls. Access your account across devices, view bills, and contact Customer Service directly in the app.

## Rankings

- #43,487 — Overall

## Review summary

Users praise My Tello for affordability, roaming capabilities, and ease of use, with quick number transfers. However, repeated issues include unstable call/text connectivity, SMS reception problems in-app, laggy app performance, billing and plan management quirks, and perceived poor customer support. Overall, it offers strong value for cost-conscious users who can tolerate reliability and support gaps.

### Pros

- Affordable pricing and low-cost plans.
- Good roaming/international usage options.
- Easy to use and straightforward setup.
- Fast, painless number porting/transfers.

### Cons

- Unreliable call and text connectivity with frequent disconnections and roaming issues.
- Inability to receive SMS/messages in-app; SMS delivery/receiving problems.
- Laggy, slow, and unreliable app performance with login problems.
- Billing and plan management issues, including unexpected charges and roaming balance rules.
- Customer support and transparency problems, including hard-to-reach assistance and unclear policies.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1017228507)