# My Viettel: Tích điểm, Đổi quà

> Business

Canonical page: [https://chrome-stats.com/d/id1014838705](https://chrome-stats.com/d/id1014838705)

## Overview

- **ID:** `id1014838705`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Viettel Telecom
- **Category:** Business
- **Rating:** 4.20 / 5 (5,845 ratings)
- **Version:** 7.34.1
- **Last updated:** 2026-08-20
- **First published:** 2015-07-24
- **Size:** 474 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/my-viettel-t%C3%ADch-%C4%91i%E1%BB%83m-%C4%91%E1%BB%95i-qu%C3%A0/id1014838705)
- **Website:** [http://www.vietteltelecom.vn/](http://www.vietteltelecom.vn/)
- **Privacy policy:** [https://viettel.vn/chinhsachbaovedulieu](https://viettel.vn/chinhsachbaovedulieu)

## Description

MY VIETTEL – Chạm Vào Thế Giới Tiện Ích! Ứng dụng viễn thông tiên phong mang lại tiện ích cho khách hàng: quản lý tài khoản, đăng ký gói cước và thanh toán nhanh chỉ với một chạm.

Khám phá Viettel++ để tích điểm đổi voucher, mua sắm online, giải trí đa dạng và lưu trữ dữ liệu miễn phí LifeBOX, kèm data 4G miễn phí khi dùng ứng dụng.

## Rankings

- #25,249 — Overall
- #17 — x data

## Review summary

User feedback shows My Viettel offers essential functions like balance checks, recharges, and data packs, and some users find it easy to use. However, recurring issues limit satisfaction: lack of English language support and international friendliness; frequent performance problems (lag, overloads, crashes); a confusing, cluttered UI; weak customer service; and a complicated onboarding/verification process for online SIM purchases. Users want a clearer English option, better reliability, simpler navigation, faster updates, and improved CS. Improvements in language support, performance, and onboarding would boost user reviews significantly.

### Pros

- Core telecom tasks are supported (check balance, top up, buy data packs).
- Some users find the app easy to use.
- Essential features work for basic account management.

### Cons

- No English UI or English language support, making it hard for international users.
- Frequent performance issues: lag, system overloads, slow loading, and occasional crashes.
- Confusing, cluttered UI/UX and navigation.
- Weak customer service and support responsiveness.
- Online SIM purchase/registration is overly complex with verification steps (e.g., video calls) and refunds issues.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1014838705)