# Descartes Mobile

> Business

Canonical page: [https://chrome-stats.com/d/id1008328213](https://chrome-stats.com/d/id1008328213)

## Overview

- **ID:** `id1008328213`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** The Descartes Systems Group
- **Category:** Business
- **Rating:** 2.20 / 5 (209 ratings)
- **Version:** 26.07.30
- **Last updated:** 2026-09-14
- **First published:** 2016-01-18
- **Size:** 109 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/descartes-mobile/id1008328213)
- **Website:** [http://www.descartes.com](http://www.descartes.com/)
- **Privacy policy:** [https://www.descartes.com/privacy-policy](https://www.descartes.com/privacy-policy)

## Description

Descartes Mobile extends routing to the field, guiding drivers from depot to stops, reconciling items, scanning in and out, and collecting a Proof of Delivery with customer sign-off, photos, and reason codes for damaged or refused items.

The app is highly configurable, enabling organization-specific data collection (load quality surveys, reorder prompts) and delivering real-time status to Descartes servers for operations and customer service. Note: Background GPS may impact battery life.

## Rankings

- #135,789 — Overall

## Review summary

Recurring issues across reviews include camera crashes on iPhone 17 Pro/Pro Max when capturing photos, map and route failures where the map doesn't render or shows the wrong location, and crashes after updates. Users also note iPhone-specific reliability problems and slow bug fixes. Despite a generally positive take on the app concept and its potential as a delivery-management tool, these stability issues dominate the feedback.

### Pros

- Overall great app to manage routes/deliveries
- The concept of the app is nice
- Decent tool for delivery workflow

### Cons

- Camera/photo capture crashes or black screen on iPhone 17 Pro/Pro Max
- Map/route features fail to load or show correct stops (map shows ocean/Atlantic, stops not visible)
- App crashes/terminates after updates
- iPhone/Apple device compatibility issues (especially with iPhone 17)
- Bug fixes and updates are slow or not prioritized

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1008328213)