# Ventra

> Travel

Canonical page: [https://chrome-stats.com/d/id1005645256](https://chrome-stats.com/d/id1005645256)

## Overview

- **ID:** `id1005645256`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Chicago Transit Authority
- **Category:** Travel
- **Rating:** 1.80 / 5 (3,359 ratings)
- **Version:** 2.2.16
- **Last updated:** 2026-07-15
- **First published:** 2015-11-19
- **Size:** 61 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/ventra/id1005645256)
- **Website:** [https://www.ventrachicago.com](https://www.ventrachicago.com/)
- **Privacy policy:** [https://www.ventrachicago.com/privacy-policy/](https://www.ventrachicago.com/privacy-policy/)

## Description

Ventra brings CTA, Metra, and Pace fare management to your iPhone and Apple Wallet. Check your balance, load value or passes, enable autoload, and buy Metra mobile tickets—all in one app.

Get real-time arrivals for CTA, Metra, and Pace, view favorites or nearby stops, and receive instant notifications to keep your transit plans on track.

## Rankings

- #49,097 — Overall
- #51 — author

## Review summary

Many reviews cite major reliability problems in Ventra: payment/server errors blocking purchases, a frustrating UI with a hard-to-use purchase button, and unreliable transit timing data. Additional recurring pain points include poor customer service and challenging account access (login/password recovery). A few mentions praise the pass-purchase convenience, but the dominant sentiment is frustration and unreliability.

### Cons

- Frequent payment and purchase failures due to server errors or card declines
- Purchase button is too small or placed too low, making it hard to press
- Real-time transit times and schedules are unreliable or inaccurate
- Poor customer service and slow response times
- Login and password recovery issues creating account access problems

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1005645256)