DANA Indonesia Digital Wallet

Name: DANA Indonesia Digital Wallet
Rating: 4.513084 (8244007 reviews)
Author: PT Espay Debit Indonesia Koe

A digital wallet (e-Wallet) for all cashless & card-less transactions

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DANA Indonesia Digital Wallet (#BukanDompetBiasa) offers a seamless and secure experience for cashless and card-less transactions. Easily scan QRIS codes at merchants, send money to major Indonesian banks without admin fees, and top up popular e-wallets like GoPay, OVO, and ShopeePay with minimal fees.

Enjoy added convenience by saving your bank cards within the app for effortless payments. DANA also supports hassle-free mobile recharge and bill payments, backed by strong security features including secure verification, 24/7 customer care, and a 100% money-back guarantee. Supervised by Bank Indonesia and Kominfo, DANA ensures your transactions are safe and reliable.

App

By:

PT Espay Debit Indonesia Koe

Downloads:

182,073,302 792.68K

Rating:

4.51

(8,244,007) 122,012 new ratings

Version:

2.84.1 Last updated: 2025-06-20

Version code:

2840101

Creation date:

2019-05-07

Permissions:

android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_ADSERVICES_TOPICS
android.permission.ACCESS_BACKGROUND_LOCATION
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.BLUETOOTH_ADMIN
android.permission.BLUETOOTH_CONNECT

Size:

61.08MB

Email:

he*****@dana.id

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Updated:

a day ago

Ranking

# 671 ▲ 2

Other rankings

#6 in exist keyword 21 ▲ 1 #15 in financing keyword 3

User reviews

Users appreciate DANA's functionality for digital payments and transfers, but many face persistent transaction failures, poor customer support, and technical glitches such as login issues and network errors. Upgrading accounts is problematic, particularly for non-Indonesian users. The app also consumes excessive battery power. Overall, while the app offers useful features, its reliability and support need significant improvement.

Pros

Supports money transfer and transactions
Useful for topping up funds and digital payments
Offers integration with various service providers
Has been in use by some users for many years

Cons

Frequent transaction failures with no refunds
Poor and unresponsive customer service with reliance on bots
Technical issues such as server downtime, login problems, and network errors
Difficulties upgrading to premium accounts especially for non-Indonesian nationals
High battery consumption even when the app is not actively used

Recent reviews

My experience: 1. DANA offers itself as a payment option for a particular service provider 2. I deposit money from my bank to DANA. 3. The purchase fails for no apparent reason. Ok bad luck, guess ill take my money elsewhere..? 4. Unable to withdraw money unless you upgrade to premium account 5. Unable to upgrade to premium because I am not an Indonesian national so I do not have a ktp number. 6.????????

Ru*****, 2025-01-23

Not a safety app. The customer service are terrible, they keep offer the same solution over and over again, and they ended the chat real quick. You guys should learn from Google customer services, they are fast response and explain thing clearly, and they can wait for us to do the thing they instruct us to fix the issue, they even tell take your time, while we're doing that. Why do we even need to contact customer service for deleting our account? What's the point for requirements then? 🤦‍♂️