# Hampton Roads Transit OnDemand

> Book on-demand rides from your phone in Newport News and Virginia Beach.

Canonical page: [https://chrome-stats.com/d/hrt.microtransit](https://chrome-stats.com/d/hrt.microtransit)

## Overview

- **ID:** `hrt.microtransit`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Via Transportation Inc.
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 16,282
- **Rating:** 4.39 / 5 (130 ratings)
- **Version:** 4.30.0
- **Last updated:** 2026-09-07
- **First published:** 2022-06-30
- **Publisher country:** US
- **Size:** 151 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=hrt.microtransit)
- **Privacy policy:** [https://ridewithvia.com/legal/privacy](https://ridewithvia.com/legal/privacy)

## Description

"Hampton Roads Transit OnDemand" is an app for booking on-demand rides within Newport News and Virginia Beach for just $2 per ride, making transportation convenient, affordable, and sustainable. Simply download the app, create an account, and request a ride to meet your driver nearby. Our shared ride service connects passengers headed in the same direction, reducing costs, congestion, and emissions while enhancing your travel experience.

## Rankings

- #469,371 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.huawei.appmarket.service.commondata.permission.GET_COMMON_DATA`
- `com.samsung.android.mapsagent.permission.READ_APP_INFO`
- `hrt.microtransit.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `hrt.microtransit.permission.ACCESS`

## Review summary

Users like the idea of HRT’s on-demand service and appreciate HRT testing it, but reviews repeatedly complain about tiny service zones/out-of-zone errors, frequent booking failures or full seats, restrictive payment options (no prepaid/voucher support), and poor app usability. Improvements to coverage, booking reliability, payment methods, and interface clarity are the main user requests.

### Pros

- The on-demand transit concept and personalized service is appreciated by multiple users.
- Users value that HRT is testing and offering an on-demand option in the region.
- A few users report a positive experience with the service (e.g., “Excellent!”).

### Cons

- Service area and zones are very limited—many addresses are “out of zone” or the zones are tiny.
- Frequent inability to book trips: seats show as full, long waits for drivers, or requests close before completion.
- Payment restrictions: prepaid cards, some bus pass codes or vouchers are not accepted—only major credit cards work for many users.
- App usability problems: hard to use, not precise, and some users report it doesn’t work properly or is confusing.

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Source: [Chrome-Stats](https://chrome-stats.com/d/hrt.microtransit)