# My Keystone > Real-world tools and support for Keystone owners, all in the My Keystone owner Canonical page: [https://chrome-stats.com/d/hr.apps.n199107](https://chrome-stats.com/d/hr.apps.n199107) ## Overview - **ID:** `hr.apps.n199107` - **Platform:** Android - **Type:** Android app - **Status:** Available - **Publisher:** Keystone RV Developer - **Category:** BUSINESS - **Downloads:** 45,501 - **Rating:** 3.14 / 5 (42 ratings) - **Version:** 5.0.17 - **Last updated:** 2026-05-27 - **First published:** 2021-12-20 - **Publisher country:** US - **Size:** 62 MB - **Data as of:** 2026-09-14 - **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=hr.apps.n199107) - **Website:** [https://www.keystonerv.com](https://www.keystonerv.com/) - **Privacy policy:** [https://www.thorindustries.com/privacy-policy](https://www.thorindustries.com/privacy-policy) ## Description Proven in the Wild. The My Keystone owner app puts real-world RV ownership tools in your pocket, built around how campers actually use their trailers. It helps you operate, maintain, and troubleshoot with confidence—on the road, at the campground, or back home. No shortcuts. No unnecessary extras. What you'll get: - Owner manuals and quick-start guides - Step-by-step how-to videos - DIY program resources - Maintenance schedules built for real use - Field-tested troubleshooting guides - Direct access to Keystone Owner Relations - Connections to your RV's mobile apps, including SolarFlex/Victron and iN Command Time-tested. Purpose-built. Proven in the Wild. ## Rankings - #311,838 — Overall ## Permissions and access ### Permissions - `android.permission.ACCESS_ADSERVICES_AD_ID` - `android.permission.ACCESS_ADSERVICES_ATTRIBUTION` - `android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE` - `android.permission.ACCESS_ADSERVICES_TOPICS` - `android.permission.ACCESS_FINE_LOCATION` - `android.permission.ACCESS_NETWORK_STATE` - `android.permission.ACCESS_WIFI_STATE` - `android.permission.BLUETOOTH` - `android.permission.CAMERA` - `android.permission.DETECT_SCREEN_CAPTURE` - `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION` - `android.permission.FOREGROUND_SERVICE` - `android.permission.FOREGROUND_SERVICE_MEDIA_PLAYBACK` - `android.permission.INTERNET` - `android.permission.POST_NOTIFICATIONS` - `android.permission.READ_APP_BADGE` - `android.permission.READ_CALENDAR` - `android.permission.READ_EXTERNAL_STORAGE` - `android.permission.RECEIVE_BOOT_COMPLETED` - `android.permission.RECORD_AUDIO` - `android.permission.SCHEDULE_EXACT_ALARM` - `android.permission.VIBRATE` - `android.permission.WAKE_LOCK` - `android.permission.WRITE_CALENDAR` - `com.anddoes.launcher.permission.UPDATE_COUNT` - `com.google.android.c2dm.permission.RECEIVE` - `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE` - `com.htc.launcher.permission.READ_SETTINGS` - `com.htc.launcher.permission.UPDATE_SHORTCUT` - `com.huawei.android.launcher.permission.CHANGE_BADGE` - `com.huawei.android.launcher.permission.READ_SETTINGS` - `com.huawei.android.launcher.permission.WRITE_SETTINGS` - `com.majeur.launcher.permission.UPDATE_BADGE` - `com.oppo.launcher.permission.READ_SETTINGS` - `com.oppo.launcher.permission.WRITE_SETTINGS` - `com.sec.android.provider.badge.permission.READ` - `com.sec.android.provider.badge.permission.WRITE` - `com.sonyericsson.home.permission.BROADCAST_BADGE` - `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE` - `hr.apps.n199107.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION` - `me.everything.badger.permission.BADGE_COUNT_READ` - `me.everything.badger.permission.BADGE_COUNT_WRITE` ## Review summary Users have mixed experiences with the My Keystone app. While some find it helpful for camper registration and accessing DIY content, multiple reviews report serious issues such as the app not opening or saving data, UI problems in the DIY section, and update failures. Additionally, customer support via the app appears ineffective. These problems are notably prevalent on newer devices like the Samsung S22 Ultra, leading to frustration despite the app's intended usefulness. ### Pros - Some users find the app good and love it. - When working, the app allows camper registration and accessing DIY sections. - Provides a method to contact Keystone support via email. ### Cons - App frequently fails to save entered information, such as camper registration details. - DIY section interface issues like inability to scroll or select items. - App often does not open or load, especially on Samsung S22 Ultra devices. - App inconsistently updates despite prompts for updates. - Poor customer support experience, as emails sent through the app may not be answered. ## Similar extensions and apps - [Outdoors RV Smart Roadside](https://chrome-stats.com/d/com.thehappycamper.outdoorsrv) — 29 users - [Utility Keystone Trailer Sales](https://chrome-stats.com/d/com.mobiledealerg5.UtilityKeystoneTrailerSales) — 140 users - [eKeystone](https://chrome-stats.com/d/com.lkqcorp.ekeystone) — 9,439 users, 3.76 / 5 - [Keystone Connect](https://chrome-stats.com/d/com.agvend.keystonecoop) — 10,076 users, 3.13 / 5 - [Keystone HD Advantage](https://chrome-stats.com/d/com.mobileappsprn.keystonehd) — 22 users - [My General RV](https://chrome-stats.com/d/com.generalrv.mymobile) — 10,145 users, 4.23 / 5 - [Brinkley Smart Roadside](https://chrome-stats.com/d/com.thehappycamper.brinkley) — 158 users - [RVKeeper: RV Maintenance App](https://chrome-stats.com/d/com.openroadapps.rvkeeper) — 62 users - [Keystone by Irdeto](https://chrome-stats.com/d/com.irdeto.ks.fleet) — 81 users - [Brinkley Connect](https://chrome-stats.com/d/com.lci1.brinkleyconnect) — 1,872 users, 4.71 / 5 - [Kevin Ford Automotive Connect](https://chrome-stats.com/d/com.ikontechnologies.kevinfordauto.connect) — 4 users - [Keystone Management](https://chrome-stats.com/d/com.yardi.systems.rentcafe.resident.keystone) — 2,235 users, 4.72 / 5 --- Source: [Chrome-Stats](https://chrome-stats.com/d/hr.apps.n199107)