# SnapLink

> SnapLink for Android is used to control Leviton Security and Automation systems.

Canonical page: [https://chrome-stats.com/d/hai.SnapLink](https://chrome-stats.com/d/hai.SnapLink)

## Overview

- **ID:** `hai.SnapLink`
- **Platform:** Android
- **Type:** Android app
- **Status:** Removed
- **Publisher:** Leviton Security and Automation
- **Category:** LIFESTYLE
- **Downloads:** 23,265
- **Rating:** 2.69 / 5 (260 ratings)
- **Version:** 2.1.6
- **Last updated:** 2023-10-25
- **First published:** 2011-04-15
- **Size:** 1.92 MB
- **Data as of:** 2025-04-28
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=hai.SnapLink)
- **Website:** [http://www.leviton.com](http://www.leviton.com/)
- **Privacy policy:** [http://title24.leviton.com/mobile-privacy](http://title24.leviton.com/mobile-privacy)

## Description

SnapLink for Android is the official app by Leviton that empowers homeowners and property managers to control their security and automation systems with ease. With SnapLink, users can remotely view and adjust lighting scenes, manage temperature settings including humidity control, monitor real-time IP surveillance video, and manage security system status including arming or disarming alarms.

This app facilitates convenient home automation features such as controlling access, audio, and additional energy loads. It also offers robust event logging capabilities to track activities such as when family members arrive home. Updated to support the award-winning OmniTouch 7 Touchscreen, SnapLink requires an Ethernet-enabled controller with port forwarding for remote access. Leviton provides dedicated support and values user feedback through their official forum, ensuring continuous improvements and security for users.

## Permissions and access

### Permissions

- `android.permission.GET_TASKS`
- `android.permission.INTERNET`
- `android.permission.VIBRATE`

## Review summary

Users praise SnapLink for its reliable performance on older Android devices and good hardware integration with the Leviton Omni system. However, the app is no longer supported or updated, causing major compatibility and functionality issues on newer smartphones, with poor remote access and limited features compared to alternatives. Recent customer service improvements have been noted, but many users find the app outdated and not worth the cost, often switching to other apps like NQLINK Pro for better experience.

### Pros

- App works reliably on older Android devices and has maintained stability for over 5 years.
- The hardware integration, especially with Leviton Omni controller, is generally good.
- Customer service has improved recently, helping to resolve previous issues.
- Provides basic control functionalities for OmniPro system.

### Cons

- App no longer supported or updated, causing compatibility issues with newer Android phones (e.g., Pixel 6, Samsung devices).
- Limited functionality compared to newer third-party apps, lacking features such as automation management, timers, notifications, and modern UI.
- Connectivity issues, especially remote access problems when outside the house; requires workarounds like PC access.
- User interface and formatting problems on newer devices, making controls difficult to access (e.g., hold button on thermostats).
- Poor value for money given limited features and outdated support; some users requested refunds or switched to alternative apps.

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Source: [Chrome-Stats](https://chrome-stats.com/d/hai.SnapLink)