# VA Video Connect

> Secure video visits with your VA care team from anywhere

Canonical page: [https://chrome-stats.com/d/gov.va.vamf.vavideoconnect](https://chrome-stats.com/d/gov.va.vamf.vavideoconnect)

## Overview

- **ID:** `gov.va.vamf.vavideoconnect`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** US Department of Veterans Affairs (VA)
- **Category:** MEDICAL
- **Downloads:** 838,734
- **Rating:** 4.38 / 5 (10,605 ratings)
- **Version:** 1.12.10
- **Last updated:** 2026-06-30
- **First published:** 2021-08-25
- **Publisher country:** US
- **Size:** 85 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=gov.va.vamf.vavideoconnect)
- **Website:** [https://mobile.va.gov/app/va-video-connect](https://mobile.va.gov/app/va-video-connect)
- **Privacy policy:** [https://mobile.va.gov/content/va-web-and-mobile-app-privacy-policy](https://mobile.va.gov/content/va-web-and-mobile-app-privacy-policy)

## Description

VA Video Connect (VVC) is a secure Android app enabling Veterans to have video visits with their VA health care team from anywhere. It uses advanced encryption to ensure privacy and confidentiality during every session. Designed to enhance convenience, VVC reduces travel time especially for Veterans in remote or rural locations by providing easy access to quality VA health care directly through Android mobile devices. This tool empowers Veterans to stay connected with their health care providers securely and efficiently, improving access to vital medical services without the need for in-person visits.

## Rankings

- #75,376 — Overall
- #83 — Medical (Free)

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.BLUETOOTH_ADVERTISE`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CAMERA`
- `android.permission.FLASHLIGHT`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_CAMERA`
- `android.permission.FOREGROUND_SERVICE_MICROPHONE`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECORD_AUDIO`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `gov.va.vamf.vavideoconnect.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

VA Video Connect is valued for remote care and easy setup, with strong video/audio when working. Yet recurring connectivity problems, occasional inability to connect, and audio/visual issues disrupt appointments. Accessibility concerns (hearing aid compatibility, volume) and screen-sharing related video interruptions also appear. Overall, it supports remote VA care well, especially for homebound users, but reliability and cross-device consistency need improvement.

### Pros

- Enables remote care, reducing travel for VA appointments (homebound or long-distance)
- Easy/ready-to-use setup with minimal configuration (no separate camera/mic setup required)
- Good video and audio quality when the connection is strong
- Keeps Veterans connected with VA providers across distances (e.g., international care)
- Useful in bad weather or when travel is difficult, allowing timely care

### Cons

- Frequent connectivity issues causing unstable audio/video and mid-appointment interruptions
- Some users cannot connect or experience 'not working' across multiple devices
- Audio issues including no volume and limited compatibility with hearing aids
- Video feed interruptions when users need to view notes/calendars or switch screens
- Inconsistent performance across devices and usability problems

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Source: [Chrome-Stats](https://chrome-stats.com/d/gov.va.vamf.vavideoconnect)