# NYC HRA Document Upload

> Upload SNAP or Cash Assistance eligibility docs with ease to NYC's HRA.

Canonical page: [https://chrome-stats.com/d/gov.nyc.hra.DocUploads](https://chrome-stats.com/d/gov.nyc.hra.DocUploads)

## Overview

- **ID:** `gov.nyc.hra.DocUploads`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** NYC Human Resources Administration
- **Category:** HEALTH\_AND\_FITNESS
- **Downloads:** 215,531
- **Rating:** 4.65 / 5 (6,127 ratings)
- **Version:** 3.12
- **Last updated:** 2025-11-03
- **First published:** 2015-10-29
- **Publisher country:** US
- **Size:** 85 MB
- **Data as of:** 2026-09-12
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=gov.nyc.hra.DocUploads)
- **Privacy policy:** [https://www.nyc.gov/site/hra/help/access-hra-privacy-policy.page](https://www.nyc.gov/site/hra/help/access-hra-privacy-policy.page)

## Description

**NYC HRA Document Upload** is a user-friendly Chrome extension designed to simplify the submission of eligibility documents for SNAP (Food Stamps) and Cash Assistance programs in New York City. With just three easy steps, users can capture photos of essential documents like pay stubs or utility bills and upload them securely without the need for paper copies or in-person visits to HRA offices.

Beyond uploading, users are encouraged to check out the companion mobile app, ACCESS HRA, which offers additional functionalities such as EBT balance inquiry, recent payments, appointment schedules, and access to previously submitted documents. The extension ensures data protection and privacy and supports multiple languages, including English, Spanish, Arabic, French, Korean, Russian, and Simplified Chinese, making it accessible to diverse NYC communities. Note that document submission does not guarantee eligibility, which is determined upon full information review by HRA.

## Rankings

- #153,476 — Overall
- #12 — upload

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.HIDE_OVERLAY_WINDOWS`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `gov.nyc.hra.DocUploads.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users appreciate the app's concept and easy interface for remote document submission. However, multiple reviews highlight critical issues including buggy photo uploads with forced cropping, ineffective captcha verification, and lack of support for multi-page or PDF documents. Many users report no upload confirmations and delayed updates causing uncertainty and even benefit loss. Overall, foundational features need improvements to ensure reliable, user-friendly document submission.

### Pros

- Concept of the app is good and useful for submitting documents remotely.
- User interface is simple and easy to use, even for seniors.
- App helps avoid the need to physically bring documents to HRA office.

### Cons

- Upload process is buggy with issues like cropping photos incorrectly and inability to adjust images before submission.
- Captcha verification is broken or too small, making it impossible to complete document upload for many users.
- App lacks support for multi-page documents and common file formats like PDFs, causing inconvenience.
- No confirmation or feedback provided after document submission, leading to uncertainty if documents were received.
- Delayed processing and synchronization issues cause documents to not appear on user accounts promptly, risking benefit loss.

## Similar extensions and apps

- [NYC ACCESS HRA](https://chrome-stats.com/d/gov.nyc.hra.SelfService) — 1,398,863 users, 4.62 / 5
- [NYC Child Support - ACCESS HRA](https://chrome-stats.com/d/gov.nyc.hra.ChildSupport) — 35,047 users, 4.06 / 5
- [NYDocSubmit](https://chrome-stats.com/d/gov.ny.its.cto.NYDocSubmit) — 198,876 users, 4.59 / 5
- [NYSOH Mobile Upload](https://chrome-stats.com/d/com.maximus.missinginformation.nysoh) — 172,623 users, 4.81 / 5
- [NWA HRA Mobile](https://chrome-stats.com/d/com.lighthouse1.mobilebenefits.nwa) — 1,359 users
- [ABC HRA Mobile](https://chrome-stats.com/d/com.lighthouse1.mobilebenefits.amb) — 2,239 users, 4.14 / 5
- [UA 354 HRA](https://chrome-stats.com/d/com.lighthouse1.mobilebenefits.a354) — 109 users

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Source: [Chrome-Stats](https://chrome-stats.com/d/gov.nyc.hra.DocUploads)