# NYC Child Support - ACCESS HRA

> Enroll in Child Support Services in NYC

Canonical page: [https://chrome-stats.com/d/gov.nyc.hra.ChildSupport](https://chrome-stats.com/d/gov.nyc.hra.ChildSupport)

## Overview

- **ID:** `gov.nyc.hra.ChildSupport`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** NYC Human Resources Administration
- **Category:** HEALTH\_AND\_FITNESS
- **Downloads:** 35,047
- **Rating:** 4.06 / 5 (262 ratings)
- **Version:** 1.12
- **Last updated:** 2025-10-09
- **First published:** 2022-01-27
- **Publisher country:** US
- **Size:** 86 MB
- **Data as of:** 2026-09-12
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=gov.nyc.hra.ChildSupport)
- **Privacy policy:** [https://www.nyc.gov/site/hra/help/access-hra-privacy-policy.page](https://www.nyc.gov/site/hra/help/access-hra-privacy-policy.page)

## Description

**NYC Child Support - ACCESS HRA** is a user-friendly mobile extension designed to streamline enrollment and management of Child Support Services in New York City. With this app, users can log in using their ACCESS HRA account or create a new one to submit child support enrollment forms directly from their phone. The app guides custodial and noncustodial parents through submitting necessary information, managing appointments, receiving reminders, and uploading required documents securely.

Additionally, noncustodial parents can conveniently make child support payments without fees via credit card, debit, PayPal, or Venmo. The extension supports multiple languages including English, Spanish, Korean, Arabic, Russian, Traditional Chinese, and French, enhancing accessibility. By facilitating communication with NYC Office of Child Support Services and simplifying paperwork, this mobile extension offers an efficient digital solution for child support needs in NYC.

## Rankings

- #347,196 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.HIDE_OVERLAY_WINDOWS`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `gov.nyc.hra.ChildSupport.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Many users successfully submitted child support applications through the NYC Child Support - ACCESS HRA app, appreciating its ease for initial submissions and confirmation messages. However, multiple users experience critical issues with uploading documents, logging in, and enrolling. Technical problems such as blank screens and error messages are commonly reported, leading to frustration. While some find the app supportive and helpful, many consider it poorly coded and unreliable for completing the full application and document submission process.

### Pros

- App is easy to use for submitting initial applications
- App provides confirmation that applications have been submitted
- Users appreciate the support the app provides for managing child support payments

### Cons

- App frequently fails to allow uploading or submission of documents
- App often does not allow users to log in or enroll
- App contains errors that prevent completion of tasks such as document upload
- App has technical issues such as blank screens or error messages when trying to upload documents
- Some users feel the app is poorly coded and confusing to use

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Source: [Chrome-Stats](https://chrome-stats.com/d/gov.nyc.hra.ChildSupport)