Reviews of True Key™ by McAfee
List of user reviews and ratings for True Key™ by McAfee
Total ratings
3.20
(Rating count:
779)Review summary
True Key™ by McAfee is well-liked by long-term users for effective password management. However, recent months have seen multiple critical issues: the extension frequently fails to open or sign in, requiring repeated reinstallations; verification and authentication methods often malfunction; updates and browser changes have disrupted autofill and password saving; users have lost saved passwords unexpectedly; and McAfee's support and update cadence, especially on Edge, are inadequate, causing widespread frustration. Pros
- Has been very useful and reliable for many years before recent issues.
- Once you get used to it, it effectively manages and fills passwords as intended.
- The app is loved by long-term users who depend on it for password management.
Cons
- The extension often fails to open or log in, frequently requiring uninstallation and reinstallation.
- Verification codes and authentication methods are failing or not working correctly.
- Updates and Microsoft Edge browser changes cause issues with password autofill and accessibility.
- Passwords have been lost after updates without notification, leading to frustration and security concerns.
- McAfee support and updates for the Edge extension have been slow or insufficient, with version inconsistencies across browsers.
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User reviews
Recent rating average:
1.00
All time rating average:
3.20
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-06-26 | ch***** | | I too find that I am not only missing McAfee True Key, but that I've become dependent and I can no longer get into MyChart to talk with medical professionals. I am a breast cancer patient so this is NOT IGOOD. I am also having trouble with energy, so fighting this problem isn't good either. I don't want to believe that McAfee can't do any better than this. 😒 Cheryl Rain cheryl.a.rain@gmail.com |
| 2025-06-26 | Ph***** | | True Key keeps failing to open and needs to be uninstalled and reinstalled. This has happened 6 times this month |
| 2025-06-21 | Ke***** | | I cannot sign into my True Key account. When I click the browser it does not come up. I se the blue icon but nothing happens when I click it. Please help |
| 2025-06-13 | An***** | | Thank you all for your reviews. I was trying to access true key. I thought it was just my computer that was having the issue with it all of a sudden not working. I hope there is a fix soon. |
| 2025-06-11 | Gr***** | | Add me to the growing list of people whose True Key stopped working. I have all my passwords on it and this will soon get very difficult to manage. |
| 2025-06-08 | va***** | | I've had true key for three and a half years now. For some reason, starting last week, it stopped working. I see other people on here having the same problems. I called mcafee last night on the phone for over an hour with two different reps, technical support, supposedly. We're not able to. help me at all. He told me that it was Microsoft Edge's problem and not true key. I see on here others have had the same problem. Somebody please help. how di i get ahold of Microsoft to fix |
| 2025-06-08 | Ro***** | | The extension is not working, I cannot sign in. The verification code is not being received and i have various ways to authenticate |
| 2025-06-07 | Ch***** | | True Key not working. How to fix? |
| 2025-06-02 | Da***** | | love the app and use it all the time but your microsoft update has screwed up how i access it. Now i cant just open the app in another tab and manage my passwords. why in the world when something works great for years do you constantly "update" it. i realize that todays corporations have the attitude "if it aint broke, lets fix it til it is" but how bout trying the opposite and leave it the F alone if it works! |
| 2025-06-01 | Ca***** | | I cant get on to create a profile |
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