Reviews of Dashlane — Password Manager

List of user reviews and ratings for Dashlane — Password Manager

Total ratings

2.60 (Rating count: 736)

Review summary

Users appreciate Dashlane's password sharing capabilities and cross-device availability. However, many report the extension is unstable, with frequent crashes and unreliable autofill features, especially after recent updates. The interface is considered clunky and less user-friendly than competitors. Additionally, the add-on lacks essential features like attachment storage and password rotation, leading to frustration. Overall, while it offers key password management and security features, the extension's reliability and usability issues are significant drawbacks noted by multiple users.

Pros

Works well for password sharing between family members.
Helpful for managing passwords and other information.
Available on multiple devices and platforms.
Provides security features that users appreciate.

Cons

Extension is unstable and occasionally crashes requiring reinstallation.
Auto-fill functionality is unreliable and often fails on websites.
Recent updates introduced bugs causing login and autofill issues.
Web-based design and interface are clunky, heavy, and harder to use compared to competitors.
Limited features such as inability to store attachments or MFA with accounts; lacks automation and password rotation.

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User reviews

Recent rating average: 1.40

All time rating average: 2.60

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Rating filters

Date	Author	Comment
2025-04-18	Martin	Works perfectly. Sharing passwords with my wife, and it has improved the family security for streaming services and other accounts where we both need the same account passwords.
2025-03-10	THINK	Masterpassswort für beschränke Zeit (2 Wochen) gültig schränkt ein, weil die erneute Eingabe kaum möglich ist. Früher funktionierte DL monatelang bestens, weil nicht immer wieder am Programm geschraubt wurde. DL soll einfach die Passwörter managen, aber nicht den User schikanieren.war die Installation
2025-02-11	Adrian	Seemed good at first but now wishing I'd come to this page first and then stayed with Kaspersky. Dreadful for web pages on pc - very temperamental, working at times and not others, so I have to fill bits out manually, because eg an email address is not in 'acceptable' format, or for a simple bank payment a site simply will not accept Dashlane's pitiful attempt at auto-filling. It also seems to have messed up my Microsoft sign-in - had to change my password twice and now... it's nowhere to be found in Dashlane - well done guys. I don't suppose they'll be offering me my money back for this dross.
2025-01-28	Cyril	Extension instable. Au prix que je paie (+50€ depuis 8 ou 9 ans), j'en ai raz le cul que l'extension plante occasionnellement que je sois obligé de l'a retiré puis réinstaller et me reconnecter... Je pense de plus en plus a aller chez la concurrence...
2025-01-21	Jean-Paul	Impossible de se connecter sur un PC portable. La fenêtre du QR code ne s'adapte pas correctement. Et le bouton Utiliser le mot de passe maitre est inactif.
2025-01-16	Oly	I haven't even installed it yet and my colleague has demonstrated it is utterly useless at CSV import which means I will never use it as I have hundreds of passwords. Unbelievably rubbish CSV import, really hard to write code that bad with so many great libraries around. Top marks folks!
2024-12-31	Calp,	It works, sort of. It does what it is supposed to, in terms of maintaining a database of my passwords, and other information. But the application itself is far heavier, slower, and more obnoxious to use than something like BitWarden. You cannot manage your information from the extension's flyout menu. You have to open the extension, open the web app, and then you can create new entries and edit your information. Passwords, notes, payment information, personal information, passkeys, etc. are all kept in separate menus and can't be searched globally, making the app more cumbersome to use. With other apps, I can search for a keyword and results are returned from all of the categories mentioned. If I want to filter down to just passwords, or just notes, I can do so. Despite being a worse product, it is significantly more expensive than BitWarden. I haven't checked the pricing of other competitors.
2024-12-26	Tim	This thing again will not load/login!! You are becoming a major liability!! Fix your damn Software or I will go elsewhere!!
2024-12-26	Brian	Sooo many missing features. You can't even store attachments to a shared entry. Only web-based and browser plugins for Windows. Lack of automation capabilities and password rotation. Can't store MFA with account entry. I've had all of this and more with 1Password and Bitwarden. Definitely not an "enterprise" solution. I'd rather go back to using gpg on a text file.
2024-12-19	Here	over the past couple of months the app has been removed multiple times due to a report of the extension being compromised. one time, no problem it happens. second time, what is going on? third time, I am looking for a different password manager.

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