LiveChat - live chat and help desk software

LiveChat - live chat and help desk software

LiveChat - live chat software and help desk software for online sales and customer service

What is LiveChat - live chat and help desk software?
LiveChat - live chat and help desk software is an extension available on Chrome that promotes real-time communication between website visitors and customer service agents. Famous for its ease of use since 2002, it proves beneficial in a plethora of industries such as technology, retail, healthcare etc. The extension features simple implementation via a script and offers chat data storage in secure servers. Leveraging the Software as a Service model, it requires no additional setup fees. LiveChat has been assisting businesses in over 140 countries to boost their customer service and sales.
Stats
Users: 2,000+
Rating: 3.23 (30)
Version: 2.2 (Last updated: 2016-04-01)
Creation date: 2016-04-01
Risk impact: Low risk impact
Risk likelihood: Low risk likelihood
Manifest version: 2
Permissions:
  • notifications
Size: 62.24K
URLs: Website
Stats date:

Chrome-Stats Rank

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Not available on Edge
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Summary
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LiveChat - premium live chat software and help desk software for online sales and customer service. It allows for communication in real-time between website visitors and customer service agents. Available on the market since 2002, LiveChat flourished as a ripe, easy-in-use and intuitive product, helping over 14,000 of customers to contact their prospects online in a vast variety of trades. Technology, consulting, banking, governmental, manufacturing, healthcare, retail – any industry can and should benefit from LiveChat.

The product features extreme ease of implementation and utilisation. A proper installation requires insertion of a javascript code into the website’s source - it is responsible for monitoring of the online traffic and displaying the chat window that allows website visitors to initiate a chat.

Chat transcripts are stored at secure servers, and administration is performed through a simple web-based application. Thanks to Software as a Service model of software distribution, LiveChat can be up and running within fifteen minutes after sign up and the implementation does not invoke additional setup or installation fees.

Used by customers in over 140 countries, LiveChat improves sales results and customer service scores. Try it now, for free!

User reviews
This malicious software showed up in my chrome browser out of nowhere and I just assumed the icon that I saw in the top right corner of my Chrome browser was from my online employer. Instead it is a scam that I've never heard of before that charged my credit card $47.88. I immediately contacted my credit card company to dispute the charge and I intend to file a police report for theft and unauthorized use of my card. I will also go to social media to report this software as a danger to all web browsers. I believe it is called "Guardio" and you should avoid the malicious software and watch your browser for unauthorized installation. Also remove all credit cards and other personal info from your Google account to prevent issues like this.I do not trust Google after this theft they perpetrated upon me.
by Marcus D. Wood Marcus D. Wood, 2019-01-11

Just links you to a chat site.
by Aaron Aaron, 2016-06-04

Just links you to the live chat site, not a pop up or anything like that, that would be much more useful.
by Zachary Devon Zachary Devon, 2016-04-15
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Safety
Risk impact

LiveChat - live chat and help desk software is relatively safe to use as it requires very minimum permissions.

Risk likelihood

LiveChat - live chat and help desk software has earned a fairly good reputation and likely can be trusted.

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