Compare Chrome extensions: Avaya Agent for Desktop Extension vs Avaya Click To Dial

Stats Avaya Agent for Desktop Extension Avaya Agent for Desktop Extension Avaya Click To Dial Avaya Click To Dial
User count 50,000+ 20,000+
Average rating 1.00 2.00
Rating count 1 4
Last updated 2021-06-18 2021-09-09
Size 396.29K 64.20K
Version 1.0.14 1.5
Short description
Avaya Agent for Desktop Extension An extension for highlighting phone numbers on web page and initiating a call on Avaya one-X Agent after phone number is clicked.
Full summary

Avaya Agent for Desktop extension provides ability to initiate call from browser. This extension for Avaya Agent for Desktop (AAfD) application. The extension for highlighting phone numbers on web page and initiating a call on Avaya Agent for Desktop (AAfD) after phone number is clicked. The purpose of this extension is to allow a client to make a call using AAfD.

This extension for Avaya One-X Agent application. The purpose of this extension is to allow a client to make a call using one-X Agent. This extension can be used to enable click to dial functionality in 3rd party application. The way this API works is that it makes the call the way one would make a call using the one-X Agent UI itself. Any Agent Preferences settings with regards to prompting a dialog to confirm (or correct) the phone number before dialing or auto-holding an existing call will be respected (preserved). Any errors in making the call will be reported via the one-X Agent UI.