# NéMO (ex MyBus)

> Your smart assistant for everyday mobility

Canonical page: [https://chrome-stats.com/d/fr.monkeystudio.mybusgeneric](https://chrome-stats.com/d/fr.monkeystudio.mybusgeneric)

## Overview

- **ID:** `fr.monkeystudio.mybusgeneric`
- **Platform:** Android
- **Type:** Android app
- **Status:** Removed
- **Publisher:** MonkeyFactory
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 661,705
- **Rating:** 2.90 / 5 (2,919 ratings)
- **Version:** 2026210001
- **Last updated:** 2026-05-21
- **First published:** 2017-08-30
- **Publisher country:** FR
- **Size:** 93 MB
- **Data as of:** 2026-07-23
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=fr.monkeystudio.mybusgeneric)
- **Website:** [https://www.mybus.io](https://www.mybus.io/)
- **Privacy policy:** [https://hellonemo.io/politique-de-confidentialite/](https://hellonemo.io/politique-de-confidentialite/)

## Description

NéMO, formerly MyBus, transforms your everyday travel with a smart AI assistant dedicated to mobility. Chat directly with NéMO for personalized advice tailored to your habits, saving you time and effort.

Access real-time schedules from over 400 transport networks and find optimal routes combining buses, trams, and other transport modes via an interactive map. Purchase and validate your tickets and subscriptions within the app—even offline. Compatible with more than 120 transport networks across France, including Nancy, Clermont-Ferrand, and Béziers, NéMO is your all-in-one mobility companion.

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.NFC`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `fr.monkeystudio.mybusgeneric.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `fr.monkeystudio.mybusgeneric.batch.permission.INTERNAL_BROADCAST`

## Review summary

Multiple users report that while the app serves a useful purpose with helpful customer support, it suffers from poor performance including slowness, lag, and unresponsiveness. Login and ticket retrieval issues are common, as are interface usability problems and errors like ticket display and QR scanner freezing. Data inaccuracies and limitations reduce trust in the app. Despite this, users appreciate the app's concept and have had positive experiences when issues are resolved, but recent updates have worsened the experience for many.

### Pros

- Customer support is responsive and helpful in resolving issues.
- The app provides useful functionalities like ticket purchasing and bus route information when it works.
- Users appreciate the concept and purpose of the app for public transportation needs.
- Some users find the app accurate and convenient once issues are resolved.

### Cons

- The app is slow, laggy, and unresponsive according to many users.
- Frequent login issues including forced re-login and password reset problems.
- Interface is unintuitive, cluttered, and complicated to use.
- Frequent errors such as ticket display problems, inability to access existing tickets, and freezing camera on QR scanner.
- Incorrect or incomplete timetable and route data, including location mix-ups and limited bus lines.
- The recent updates have degraded app performance and usability for many users.

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Source: [Chrome-Stats](https://chrome-stats.com/d/fr.monkeystudio.mybusgeneric)