# Mi carpeta Ciudadana

> All your data with Public Administrations from "Mi carpeta Ciudadana".

Canonical page: [https://chrome-stats.com/d/es.gob.carpeta](https://chrome-stats.com/d/es.gob.carpeta)

## Overview

- **ID:** `es.gob.carpeta`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Agencia Estatal de Administración Digital
- **Category:** PRODUCTIVITY
- **Downloads:** 4,063,415
- **Rating:** 4.73 / 5 (23,868 ratings)
- **Version:** 2.1.8
- **Last updated:** 2026-09-01
- **First published:** 2021-11-26
- **Publisher country:** ES
- **Size:** 67 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=es.gob.carpeta)
- **Website:** [https://carpetaciudadana.gob.es/](https://carpetaciudadana.gob.es/)
- **Privacy policy:** [https://masinformacioncarpeta.carpetaciudadana.gob.es/infocc/masInformacion.html](https://masinformacioncarpeta.carpetaciudadana.gob.es/infocc/masInformacion.html)

## Description

Mi Carpeta Ciudadana reúne tus datos y trámites con las Administraciones Públicas en una única plataforma segura y fácil de usar. La app consolida tu información personal y el historial de procedimientos que gestionas, ofreciéndote un resumen claro de alertas, notificaciones y tu estado.

Entre sus funciones destacan un tablero de inicio con alertas y acceso directo a servicios y documentos, un calendario para fechas de vencimiento y citas, y la posibilidad de descargar documentos en PDF o compartirlos mediante QR. Todo ello con acceso seguro mediante Cl@ve para interactuar con las entidades públicas.

## Rankings

- #28,072 — Overall
- #7 — Top app in Spain

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.CAMERA`
- `android.permission.INTERNET`
- `android.permission.NFC`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CALENDAR`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_MEDIA_VIDEO`
- `android.permission.READ_PROVIDER`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_CREDENTIALS`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CALENDAR`
- `com.google.android.c2dm.permission.RECEIVE`
- `es.gob.carpeta.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users appreciate Mi carpeta Ciudadana for its ease of use, comprehensive features, and role in digitizing administrative tasks. However, multiple users report significant issues including login failures, app crashes, forced use of Chrome browser for some features, lack of support for modified phones, and unsatisfactory customer support. Despite these issues, users value the app's concept and call for improvements in stability, login reliability, and more transparent update logs.

### Pros

- App is easy to use and has a good design, allowing users to access various services conveniently.
- It represents a positive step towards digital transformation and digitization of administrative procedures.
- The capability to have all relevant information centralized in one app is appreciated by users.
- App supports change of language via settings, enhancing user experience for different language speakers.

### Cons

- App frequently crashes or closes by itself, causing usability issues.
- Users experience difficulties logging in, including incorrect data errors despite correct inputs.
- Accessing documents or certain features requires using Google Chrome, limiting browser choice and causing frustration.
- App does not support devices that are rooted or modified, reducing accessibility for some users.
- Support responses are unhelpful, suggesting reinstalling despite persistent problems, and sometimes denying responsibility.

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Source: [Chrome-Stats](https://chrome-stats.com/d/es.gob.carpeta)